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Design Dilemma Kitchens

Tile finish dilemma

6 years ago

last modified: 6 years ago

We had a new kitchen fitted, are yet to go back to the fitter with a snagging list, but need some advice on the tiling issues.

The tiles edges are exposed either side of the glass splashback, the external corners are poorly finished, the tops are exposed in places, and not sure if the corners are cut correctly?

Having never used these tiles before I'm not sure if it's been done correctly?

Any advice welcome! Other than that, it looks great from a distance.

Featured Answer

Mel Mo

6 years ago

Definitely hold on to that final payment. I've made mistakes previously when I've been dissatisfied but have paid expecting problems to rectified. I've found things are very rarely rectified once you've handed over the money.

Comments (9)

G Arnold
6 years ago
I thought the tiling I had done by a "professional" a year or so ago was bad... but yours is worse. those corners are plain wrong and the loose trim on tops is bad too. I have no idea if they could have made to join to the glass any better as the bevel on the tile makes this tricky to align depth I guess... but a pro should have done better.

My tiler was shocking, for example rather than sitting plug sockets on the tile, they cut around the tiles and tried to grout the plug socket in... plus they couldn't handle the edges on the bevelled metro tile I chose either...

Put me right off tiling anywhere again!
Juliet Docherty
6 years ago
I think the colour you grout it will either make it worse or better. Dark grout may accentuate the faults.
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J
Original Author
6 years ago
I think we might just ask them to remove the tiles then at least someone we get in to redo it has a clean slate to work from. Fortunately they weren’t expensive, but that’s not the point. We still have the final payment to be made so feel like holding some back to compensate for having to pay someone again to do it properly.
Daisy England
6 years ago
Have you told the fitter how you feel about the job? I'd get in touch with them to discuss the matter. I wouldn't automatically hold back all of the balance without trying to come to some agreement. I don't think the choice of tiles helped the situation with the bevel around the edge.
PRO
V.I.P Walls Interior Specialist
6 years ago
Hi

Really hard one to call but we personally have trouble with Tiler's. They are just not simply neat enough sometimes o things like trims and planning the cuts.

All our guys a joiners and probably waste too much time on things like planning but it's so essential to get a good finish.

I personally think there needs to be a better trim to use on those metro type tiles. The bevel causes loads of problems .

It's hard to say don't pay him because having been there before on the fitting side I would of been devastated to not get paid but the fact is it simply isn't good enough . I would offer him to put it rite at no extra cost. Any decent tradesman would never leave a customer unhappy so I'm sure he will.

Get him to use the correct trim for those tiles and cut it all neater . Not sure what you can do with the corner detail without buying new tiles and re-tiling.

Not exactly answered any questions have we but just tell him your not happy and you just expect it all rectified. If your nice about it so will he. If you slag his work off you may find yourself in an argument.

Good luck and post up the results.

Brad
V.I.P Walls Ltd
J
Original Author
6 years ago
Good advice, especially from VIP Walls, thank you.
We’re going to send an email tomorrow to explain things and hopefully resolve the issue. The final payment is only £250 which isn’t a great deal in the overall spend and I think the fitter will be understanding enough to help resolve it, how I don’t know yet but we’ll chat and see what can be done.
David Elsdon
5 years ago
Hi Guys....Just trying to find an option for our tile woes as well. Just installed a new kitchen and have used a mini hex in different effects like glass, stone, silver etc. nearly all the glass hex tile have shattered lines on the bottom which you can see above the silicon where they meet the bench. We have wall corner edges as the kitchen is square so have the raw tile edge. These are not completely straight either so hard to fill with just grout or silicon ( my preffered choice)The tiler has put up metal edge ( cheap silver) not angle just flat. I painted it same colour as the wall to offset the white and cream and siver tiles but looks terrible. Never wanted the metal edge anyway painted or silver as it breaks the seamless quality of the backsplash. The tiles has been paid half ($500) and the other half to be paid when he returns to seal. But not keen to seal with these problems. Tiles for the area 2 and half metres were expensive. Thanks Myra
David Elsdon
5 years ago
Oopps sorry 2nd pic is not our backsplash! Got into our gallery from other source!!

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