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How to open Miele dishwasher door (G7102SC) after AutoOpen

3 years ago

last modified: 3 years ago

I got the new Miele G7102SC dishwasher and, this may sound stupid, after using it for the first time I couldn't figure out how to open the freaking dishwasher door...

At the end of the washing cycle, the door gets auto opened (pushed) just a little bit by a plastic latch to let out the steam and essentially help your dishes dry quicker, but it also looks like that same latch that pushed the door to open is locked into the door and holds it locked. My first thought was to pull it harder, but when you just spent so much money on the dishwasher you don't want to accidentally break it after the very first time of using it.

I looked in the instructions - nothing, I searched the internet - thank you, everyone, who suggested I unscrew and remove the door. The solution was too simple, I just had to pull it harder to open. Believe me, after trying to figure out how to open a dishwasher door for about an hour I laughed so much...

I can't be the only person who's been in this situation ;)

Featured Answer

Whitney Nov

last year

Thank you! I was too embarrassed to cake the salesman. I was going to have my 13 yo call

Comments (199)

susapix
last year
Just to reassure everyonergon, thek door panel doesn’t always fall off. My contractor says he is waiting for a missing part that will keep the panel attached no matter how hard I yonk. Still I disabled the door open function and the dishwasher still performs flawlessly.
Julie Walsh-Messinger
last year
OMG, thank you so much! I read every word of the damn manual thinking it would be there. Would have saved myself an hour if I googled it first!
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Andy Dolphin
last year
Yep, June 10 2022 and the problem still exists, thankfully the Google algorithm delivers the answer in a fraction of the time of me reading the Swedish manual (which still fails to explain this basic function!)
ruthjaeger
last year
And what would we do with the Google??? Just spent the last hour researching, panicking and swearing!! Finally saw this post, thanks much!
Helen Griffiths
last year
Yes Thank you Same problem Machine delivered and installed by Miele contractor He didnt give any instructions Simply turned on the power First wash door opened and appeared locked by that plastic arm I rang Miele sevice Explained the problem

He didnt give any advice e just booked a service call Soonest next month I alxo emailed customer complaints no reply Then a neighbour suggest Ask google and i got this simple answer Sad that miele service has become so bad Australia 23 June
HU-769125801
last year
thankyou so much! I was wondering why I was so stupid that I could not figure out to open a dishwasher door! why couldn't Miele just one line there????
Douce miche
last year
Thank you for your post.

I just want through the same situation! I could not figuré out vie To open the door! I searched in the manual and didn't find any mention.

Unfortunately, this is another frustration after dozens of problems with Miele pack of service. Their machine may be good but the service is terribly bad.
Alexandra Brown
last year
What can I say that hasn't been said before?! We chose Miele this time partly for the auto open, which Miele can't even explain in the manual even though it's a point of difference. Crazy. Hope the latch doesn't turn out to be an Achilles heel and break after the warranty expires...
Cheryl
last year
Thank goodness for your post and video!! I, too, did not know how to open my brand new Meile. Top of the line and I thought it was broken ... THANK YOU!
Sarah Moyle
last year
Thanks so much for posting the video and agree with what several of the replies have said - surprised after all this time Miele haven’t put a sticker on the machine / added a quickstart leaflet to contain this information (before updating their user manual!)
Phil Haworth
last year
Thankyou, same thing happened to us😂
ljr2
last year
thank you for posting this!
HU-266414858
last year
Thanks for posting this as this as helped out to open the door. We too shared your concern about using excessive force on a brand new appliance. It’s a pity Miele doesn’t clearly state on the user manual pull firmly to open the door!
Steve Gorlick
last year
Ditto. Your very thoughtful for posting
HU-855603762
last year
Thanks Bela for posting. we were in the same situation and your post really helped. .
HU-379583318
last year
Thank you!
HU-998760324
last year
Thank you for the video. However, having to pull so hard seems like it wil break the small latch within a year or two. It almost seems as if pushing the latch a bit to the left makes the door easier to pull open, but that may just be my imagination. And I'm still confused about the salt/rinse aid/Miele washing pods combination. We have hard water, but so far are just using the Miele sample pods and are getting sparkling results. We may try non-Miele combo pods next.
Mark Dieffenbacher
last year
last modified: last year
Ditto to all the above. First wash, could not open the door, looked through the manual - nothing.

Going to try a more agressive pull on the door.

Fingers crossed.

IT WORKED !!!!!

thank you, thank you, thank you
Will
last year
last modified: last year
Thank you very much for posting this. After spending $2800 on a dishwasher that I could not figure out how to open I was frustrated.
Marg C
last year
Thank you 😊
Lisa Lund Brown
last year
OMG - SO simple! Thank you for posting this!
Talieh Zarezadeh
last year
Can’t stop laughing! Spent so much time looking through the manual. Thanks for your help.
may bearsip
last year
I push the door completely shut & then pull it open. It detaches from the door when you push it forward back into the machine to unlatch it. It is then free to open.
Shelley Evans
last year
Thank-you! The manual should definitely mention this to avoid customer frustration. Miele take note.
Joanne Pace
last year
Thank you so much!

How ridiculous. You're provided with a detailed Operating Instructions guide plus a quick start guide and this feature is not mentioned at all .
Faye York
last year
I have called customer service . they are aware! go figure ???
recordaras
last year
We just purchased the G7156 and the instruction manual does mention proper door opening at the very beginning:
Faye York
last year
last modified: last year
At first it doesnt explain that one actually has to give it a tug to open it. it suggests that it just opens when you pull the door but it doesnt . you actually have to pull hard hard initially!
recordaras
last year
I don’t know if something has changed, but ours doesn’t require too much muscle to pull open.
safemommy
last year
Separate topic--at the end of the cycle the door has recently become very difficult to open, you have to pull VERY firmly--new issue, was never like that. Miele has no guidance, they are saying to have is serviced. Has anyone had this issue? Possibly the latch needs to be cleaned?
Martyn Elton
last year
Spent the last 3 months dismantling the door to extract my dishes! I can finally put away my screwdriver. Only joking.

Seriously, thanks so much for your post. I’ve previously owned a Miele with the door opening system but the new machine requires much more force to open the door.
Dallas Glasby
last year
Thank you, thank you. Such as simple solution. I had all the same thoughts as you! 😀😀
rara2013
last year
Love your work. EXACTLY the same thing you described just happened to us. We have also laughed at this solution.
Kevin Gorman
last year
Thankyou ! we couldnt work it out !
HU-392625602
last year
We just got our DW yesterday This morning same problem Now i am reading all of you having similar problem > We spent 1800 Dollars !!! Thanks for the tips
may bearsip
last year
I've had Miele Futura Dimension with the latch to let the steam out for about 4-5yrs now. As I previously posted, I just push the door closed, which closes the latch & disengages it, then the door is easily pulled open as it always is when the latch is not attached. It's always operated "like new" and I paid extra & just love the auto-open feature. Try pushing the door completely in to disengage the latch, then opening it & see if you like it.
Richard McCulloch
last year
Googled to solve the same problem, found this perfect answer: Proper lol at this one! The manual has 122 pages but if the answer is in there its well hidden!
Melanie Lukic
last year
Yup, happened to me this morning! (7176 from Lowes) i just pulled hard and hoped for the best..thank you for this post!
littleswamp
last year
Yes -same problem -new Miele dishwasher this week -old one you pushed the door in then it opened easily, but this one ….. glad we found this video but wonder how long it will last -seems brutal
Jo-Ellen McMahon
last year
Thank you i was covinced my husband opened the door mid cycle and broke it 🤪
reyrei
last year
Thank You! I’m a Miele dishwasher owner for over 20 years and just bought this new model. exact same thing. i was afraid to pull hard and break it, read the entire manual and nothing there. google it and found your posting and you saved me having to call the installer. something so simple how can they forget to add to the FAQ? Big thank you!
HU-239399834
last year
ThanThank you so much, my husband and I stood looking at it for ages, read the manual again and again. Thank goodness for you tube.
Shannon Thomas
last year
So glad this post is so high up in Google search results!! Add us to the list of people you helped! “Pull harder” is going to become a go to phrase in our house, I can tell:)
David M
last year
Thanks Bela - yet another 'victim' that you've helped today! Different model but same issue. I will ask Miele to get this into their instructions.
Nichole Vansell
12 months ago
Still relevant!
susapix
9 months ago
So here is what I have noticed after using the dishwasher for a year. When the door is completely shut it takes s bit of force to open. Not much, but there is reststance. Somehow, though, this feels natural. When the door is popped open at the end of a wash, it takes exactly the same amount of force to open, no more, no less. It’s the same latch mechanism after all. For some reason this feels un-natural and you are afraid you might damage the door. It’s a psychological issue not a physical one. I think that’s why Miele can’t seem to get their head around it and provide separate instructions for opening the door once it has popped. They just don’t see the problem.
HU-454885543
4 months ago
We'll join the chorus of thank yous. Such a simple thing and what a worry ... we are house sitt5ing and did not want to break our host's brand new dishwasher. Thanks you thank you thank you.
mnboomer
4 months ago
Ditto to all of the above. So glad I found this post!
HU-121797751
3 months ago
January 2024 Ditto to all comments except to add another thing The installers came to install the machine - paid an extra amount to have this done for us. He left with no instructions except to say that he ran an automatic cycle that would take 2 hours. I thought I heard water going into the machine he gave a final tweek to the water inlet tap and left. I glanced ata the machine it said "water intake" how nice I thought it tells me what cycle it is up to . 1.5 hours later it still said the same and no noise of water intake. I rang miele to ask and was put through to the service centre. no bookings for service until another fortnight. Went back to the machine and turned the water tap and it was fully closed! opened it the water came in and the cycle continued! then at the end the door was fully shut with the door lock! Not a good way to start the new year. Sadly I would no longer recommend Miele to anyone.

Sad story with the integrated Miele coffee machine it wouldn't froth milk got the service man to come out - cant be fixed, He played around with the water valve Now it can't make coffee! So we bought a free standing Delonghi coffee machine for a fraction of the price, It makes nicer coffee too.

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