Artisan Contracting by J.OTT

My husband and I had the pleasure of meeting Jim and Alex back in the late fall of 2020. We were instantly impressed with this father/son company. They listened to our ideas; were thorough in their questions; presented various solutions; and most importantly, were patient and approachable while we took our time determining what contractor we wanted to go with, along with watching the news regarding Covid-19 developments. We opted to have our two full bathrooms renovated. Our main bathroom was a fairly simple renovation, whereas our ensuite bathroom was more complicated with the removal of a jacuzzi tub and shower stall, bricking in a window, and creating a walk-in shower, along with heated floors. The Artisan crew of Alex, James and Chris, along with Marcus (electrician), Jose and Manuel (tilers), Nick (cabinetry from ‘Kitchens for Keeps’) were all impressive workers. They arrived on time, worked efficiently, always cleaned up at the end of the day, and communicated with what the next steps were. Overall, we were very impressed with Artisan. It was very sad to hear that Jim had passed away due to cancer before our project commenced, but we can tell that he had passed along his expertise to his two sons, as both are knowledgeable and professional in relation to their respective roles. Most importantly, they are nice, friendly guys that have pride in their workmanship. From the initial detailed proposal to the final payment, everything was excellent. We would highly recommend taking the time to contact Artisan Contracting for your own renovation needs.

Excellent work on a very large home renovation, final cost was actually under the estimate. Very timely work (estimated 4 months, took 5 months). We went with the all the contractor's recommended subcontractors and we were not disappointed. We moved out of the house for the duration which allowed the work to proceed faster. We were also sensitive to the timeliness of our own decisions - it's a collaboration. Very happy with our newly renovated home. It was a pleasure working with J. Ott.

Personally, I was VERY disappointed with the process. I did NOT experience any of the benefits mentioned in The Foresight Design Process on their website. In my experience, it appeared that the design team did not communicate effectively with the contractor, which resulted in poor communication among all parties. In my opinion, the process took too long (over 9 months and still no quote). I have more of an issue with the contractor than the design team, but since both parties are mentioned on both websites, it is my opinion that both are at fault. Sadly, I am at fault as well, for paying in advance without a written contract on final product delivery. If you HAVE to use this firm, I would INSIST that all parties present their plans together, before any final payments are made for the design process.