Colony Appliances

Unfortunately, I cannot recommend Colony Appliances. I purchased a Maytag washer dryer combo from Colony Appliances after hearing about their reputation. Staff were polite and the washer and dryer were shipped quickly enough. Regrettably, the dryer I received was defective and doesn't dry clothes. Colony Appliances did nothing to rectify the situation and did not stand behind their product. They offered to charge us a 30% restocking fee to take the defective machine back and offered no other solutions. I would not recomend Colony Appliances to my friends because while their staff is polite they lack policies to protect their customers.

I have used Colony almost exclusively over the last little while. They are a local, family run company who do service very, very well. Whether I bring in clients or send clients down to have a preliminary look, Kevin and DesNeiges and all associates are always so helpful. As appliances can be highly subjective - they have the knowledge to help guide and direct customers to the products best suited for every budget and need. When coordinating specifications with millwork shops - attention to detail and service is exceptional. I am lucky to have them so close. Thanks guys!

Our Appliance repairman Carlos Monteiro from First Appliance suggested we purchase a Huebsch Washer and Dryer when our favorite Kitchen Aid set finally bit the dust after 16 years of hard use. We went to Colony because that is where we had originally bought our Kitchen Aid set there and found they also carried the Huebsch machines. I have had our Huebsch machines for almost a year and I absolutely love them!!! They are what are considered Commercial Grade... they have a huge capacity, enough bells and whistles and are absolutely work horses! Thank you Carlos and Colony for the great service.

My family has used Colony Appliances for over 30 years for ALL of our appliances. We value their local family owned business, their product lines and especially their service. They offer a wide enough range of products to suit all budgets without overwhelming with too much product variety. We have and will continue to recommend Colony Appliances to all our friends and family because they are GREAT!

I am a designer in the Vancouver Area. My priorities when working with an appliance supplier are the following: SERVICE - this is paramount to my company and my clients - Colony has been working with my clients for the past 10 years and during this time we have experienced the very best service. KNOWLEDGE - when I walk into Colony looking for a package or an individual appliance I know that I will get the very best information and recommendation for the particular appliances that my clients are looking for SELECTION - with a full range of brands I am best able to serve my clients,

Horrible customer service! When there was an issue and I wanted to speak with the manager he couldn't even be bothered to take the time to discuss things with me. The salesperson was also very rude. We own two homes, do renovations yearly and will never give this company our business.

We love working with Colony Appliance! They always provide excellent customer service and their sales reps are top notch. Staff at Colony are very friendly and fun, while also highly professional and knowledgeable in their brands. We highly recommend them if you are searching for an enjoyable and reliable kitchen appliance shopping experience.

As an interior designer who specializes in kitchen and bath design, I always refer my clients to Colony. Their customer service and knowledge go above and beyond. An added bonus, they are locally & family owned! Thank you Colony for always taking great care of my clients.

Over the last 5 years we have recommended Colony Appliance to most of our clients when renovating a kitchen and our clients have always given positive feedback. We feel very confident sending our clients to their showroom as we know that they will be treated very well and offered a competitive package. We have also been customers ourselves and know firsthand how great their customer service is. We can highly recommend them without any reservations.

Colony offers an outstanding selection of appliances: from entry level to ultra high end which are easy to explore at their spacious showroom in North Vancouver. At Colony's showroom one can also view and test installed appliances in working kitchens or attend cooking demonstrations: a real treat and unique experience! A great kitchen starts with choosing the right appliances and at Colony you can be assured that their professional, friendly, and extremely knowledgeable staff will be of invaluable assistance, whatever your needs. Colony's customer service from start to follow up and coordination with builders and designer's is impeccable. I highly recommend Colony as a one stop appliance shop!