Jim Basnett of Basnett Design-Build-Remodel, is a builder that we discovered from seeing his sign and trucks in our neighborhood here in Lexington. He did extensive remodeling and addition work on a house on our street. Based upon the work we saw him doing with our neighbor, as well as all of the outstanding reviews on Angie's List, we asked Jim to help us with our own plans. From our first call, Jim was always extremely responsive and receptive, happy to talk to us and guide us. He sent us a list of references - a very long list, I might add, of clients that he worked with in the past - a huge percentage of which are actually continuing clients, meaning clients that are so happy with his work, when they want to do a new project, they call Jim back again.
We are going to be leaving Lexington and moving to a nearby town, where we will be tearing down a rundown wreck of a house and building a handicapped accessible ranch in it's place. We had many conversations with Jim about the process. We had not yet bought a property when we first began talking, so he walked us through the steps, ideas, speaking specifically about land drainage, insulation, energy, costs, and countless other details, so that we had an idea of what to look for in a property, and how to proceed with the teardown and new construction. He looked at a few properties for us online, giving his input, and offering to come out to see and assess potential properties for us. Very importantly, he recommended a few realtors to act as buyers agents for us, and we did very happily engage one of them. Ultimately, we ended up not using Jim, but only because we found a different excellent builder (I never knew even one existed, let alone TWO!) who's schedule happened to be open and could begin our project immediately. Timing for us is fairly tight, details not important, so that was a key deciding factor for us. We can't thank him enough for his dedication to us, his invaluable advice, his bestowing to us of an excellent on-point realtor who cares about customer service more than her commission and his big picture view of how being moral, open and honest, is always the best policy.
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