Pool Deck Design & Construction, Pool Liner Replacement, Swimming Pool Construction, Swimming Pool Design
Bridgeport, Cannondale, Cos Cob, Darien, East Norwalk, Easton, Fairfield, Georgetown, Greens Farms, New Canaan, North Stamford, Norwalk, Old Greenwich, Pound Ridge, Poundridge, Redding, Redding Ridge, Riverside, Scotts Corners, South Salem, Southport, Stamford, Weston, Westport, Wilton
APSP APSP - CST Certified Service Technician® NESPA Best of Houzz Design and Service Awards (2014-2017) NSPF Certified BBB Accreditation, A+ Rating Pulse Of The City News Award
Thanks for the great review. You were always one of my favorite construction clients. . THe crews still rember the DUNKIN DONUTS you would bring out during the process.. Thanks for taking the time to write the review. Kindness goes along way
It is unfair to say we had no idea about constructing a deck. On your project there were many factors to deal with in regards to pool patio. There was higher grade above the pool area, your home since pool patio extended from pool all the way to house. Please keep in mind when patio reaches home patio must pitch away from home. In addition patio must pitch away from the pool. We did accomplish our goal after installing the drain between the home and pool patio. There is never 1 solution to an issue. We always did our best to address any concerns you had. We never ignored any situation.
I am sorry if you do not agree with our service prices. Obviously this is your decision and I am happy you found someone that you like. Please keep in mind Lang Pool is a business that has a full showroom on Westport Avenue and this is very beneficial for our clients as it allows us to be very available and transparent. There is no other pool company in Fairfield county CT that has an open showroom. This has an affect on our pricing. We feel our pricing is fair but if others are less I understand.
In regards to letters from the town. Lang Pool does not install the pool fencing. The pool fencing is the most important part of the final inspection. We also make it clear in contract that Final CO is responsibility of homeowner since often inspectors need to get into home. This would need to be scheduled with client directly.
Lang Pool always stands behind any warranty so your statement about not calling Lang Pool "since we have your money is unfair" As you are aware by now even though you had an issue with your light and did not call us we did send out a new light to your home as a courtesy.
I am sorry if we did not fully satisfy you but we thank you for your business and wish you the best.