Estrella Cabinetry

Design disaster by Laura, I’m embarrassed to show anyone my new kitchen! Lots of mismatches, empty promises, and enormous amount of mistakes. She was in total charge of the design; I put my trust into the wrong person!! Update! This business has permanently closed as of February 2, 2024. Here are some of the issues I dealt with: She cut the hole for the kitchen sink in the wrong spot so I had to switch my design to one I wasn’t wanting. She forgot to order the flooring we chose together, coming out a couple days before install with two samples that were apartment quality choices, and I had to pick one of them. Neither one match the countertop. She picked the wrong color grouting for the tile backsplash, which didn’t match the countertop or the flooring. She promised we would have a temporary running sink during renovation and we didn’t get one. She promised there would be a project manager at the site whenever a contractor was at our house, and it never even happened once. In the bathroom renovation, they forgot to order a shower door, which delayed the project by two weeks. They had to re-grout the shower tiles 2 to 3 times because it wasn’t done correctly the first time. They charged $12,000 for project manager, and we never had one. If we had, some of these mistakes would not have happened. There are other issues too numerous to mention. Prior to the project starting, I showed her pictures of kitchens that I liked and commented on a backsplash twice that I really liked. She kept steering me away from my choices. She promised me I would love my new kitchen, and I am totally embarrassed about it. I’ve added pictures to show the discoloration of the caulk on the backsplash, not matching the counter or floor at all. You can see the cheap flooring that we had a choice of two options to choose from, that was the one that we picked, they were both equally bad. I had wanted a design above the stove and she said those were outdated. I must say the bathroom turned out beautiful after some problems were fixed, I’m embarrassed about the kitchen, especially after spending $100,000 on the entire project, plus the cost of appliances.

Estrella Cabinetry and Design Center We are so happy that our designer introduced us to Laura’s business, Estrella Cabinetry and Design Center. The entire team is extremely knowledgeable, professional, talented, polite, fun, and great to work with. We’ve recommended Estrella Cabinetry and Design Center to others and would not hesitate doing so in the future. Some of Our Personal Experiences: * I am jealous of Laura’s ability to quickly sketch out her ideas to give a visual as I refer to myself as ‘visually impaired’ and have little design sense. Her suggestions of cabinets, hardware, what works where, what you should and should not include were extremely important in our decision making process. We were as happy with the install process as well as any follow-up that was required. * If I were to write a tag-line for Estrella Cabinetry and Design Center it would be, “Their showroom is to adults what FAO Swartz is to children.” To this day, I still walk in and open all the cabinet doors and drawers to see the unique storage options are available! * One of the most outstanding (and unusual in this day and age) moments was during installation when a problem was noted. Laura immediately said, “Oops, that’s on me. I’ll get it taken care of.” End of story. Glitches are going to happen a project this encompassing and personal; taking care of them in a positive manner made is so important. Our final design is beautiful!

We recently completed our kitchen remodel with Estrella Cabinetry and Design Center. It was a wonderful experience from start to finish and here’s why: Laura: Owner of the company and one who truly cares about each and every client. It’s easy to feel like you are her favorite client! Her knowledge of the entire remodeling process is extensive and she was always available to work through any design or construction issue that arose. Cindy: Kitchen Designer. Cindy has a great eye for design and is always ready with ideas. Her greatest strength is that she is a wonderful listener. I felt like she wasn’t just pushing her design ideas on me, but instead really listened to what I wanted and knew the right questions to ask. She is very detail-oriented, which is a wonderful trait in a designer as there are so many details to a well planned kitchen. She loves to focus on function as well as beauty, and was so helpful in thinking ahead to how my kitchen would work for me in the years to come. I so appreciated her quick response to my many questions and always encouraged me to contact her any time. Ryan: Project Manager. I liked Ryan from the first phone call he made to introduce himself as the project manager and confirm the project timeline. He is personable, a clear communicator, and when he said something would happen, it happened. He coordinated all of the work and always let me know who was coming and what to expect. I loved that the first thing he did when he came to my house was lay down a pathway of heavy rolled cardboard from the front door to the kitchen to protect my flooring. That told me that this company cares about their clients’ and will do everything possible to make this a good experience. He responded to texts very quickly and I learned early on that I could trust whatever he told me. Ryan is also an excellent problem solver, coming up with creative solutions to a few issues in my kitchen (not caused by them), some of which he took care of himself. I couldn’t have asked for a better project manager! Will: Master Cabinet Installer (my title for him). Will is a highly skilled, organized, methodical installer who doesn’t waste time but stays focused on the job. He always arrived on time and worked steadily on the giant puzzle of putting all of my new cabinets in place. He is intensely focused on details and getting the cabinets as perfect as possible. He succeeded! I was so impressed with the pride he takes in his work and his dedication to getting the job done absolutely right. He also cleaned up every day which I greatly appreciated. John the electrician and Jim the plumber also did great work. Laura obviously chooses subcontractors who have the same high standards that she sets for her company. When making such a large investment in my home, I wanted a business that is committed to the highest quality workmanship and integrity. Estrella Cabinetry and Design Center is that business, and I recommend them highly!

My husband and I cannot say enough how great of an experience we have had with Estrella Cabinetry, Laura and her team. We turned our formal living room into a beautiful bar and Laura and her team were with us every step of the way. from the small, subtle details, to the perfect installation, they were communicative, experienced, timely and wonderful to work with! We are SO grateful and cannot wait to start our next project!

We hired Laura Eagan and the team at Estrella Cabinetry, including our designer Cindy Lewton, to do a major upgrade on our kitchen. And what an upgrade it is! Laura and Cindy came in and proposed a design that we never would have thought of ourselves. And we love it! The work is very professionally done, all the subcontractors were fantastic, and we highly recommend this company if you're looking to remodel or update your kitchen.

We are happy to provide a review for Laura Eagan and her team at Estrella Cabinetry. Laura was recommended to us by friends who had their kitchen remodeled by Estrella. We were in the process of a major remodel to our home in Paradise Valley and were impressed by the work they did at our friends, and decided to use them as well. Laura and her team provided the design and cabinets for our kitchen, pantry, laundry room, master bath and three spare bathrooms. We were very happy with the design and the quality of the cabinetry. The work was first class, the team was professional and prompt, and we really enjoyed working with them.

I'm pleased to recommend Estrella Cabinetry and Laura Eagan. I am an interior designer finishing up a large scale contemporary project with Laura, with slab walnut doors that required extensive attention to detail, and comprehensive shop drawings. Laura is enthusiastic, skilled, and so positive! She's all about working as a team, focused on client contentment and making the process streamlined for the designer as well. She explains things well to the client and has a showroom where they can see the options available. I look forward to working on more projects with Laura and her team of professional kitchen designers!

Laura Eagan of Estrella Cabinetry designed my total kitchen remodel which turned out fantastic. I loved working with her and wouldn't hesitate to work with her again! She made excellent suggestions, including facing the dishwasher with a cabinet, placement of appliances to maximize counter work space, etc. She's patient and very responsive. We had a few minor blips, but Laura immediately took care of them. Her installer was professional and did excellent work. She also connected us to a vendor for the stunning walnut island top. The whole kitchen is gorgeous! I highly recommend using her for all your cabinet needs.

I have worked with Laura several times and I am currently involved in another project with her and Estrella Cabinetry. She is a well seasoned designer and knows what will work and what won't. I have found her to listen to my requests, but will advise me of possible pit falls. Besides having a lot of experience I have found her to be dependable and easy to work with.

Laura helped me with cabinets for my laundry room. She was punctual for our appointments, made wonderful suggestions, and was fabulous at providing options for beautiful cabinets that fit with my budget. I will definitely work with Laura again. She is a gem!

Laura has a sophisticated and creative approach to her designs and we are always thrilled with the results. We are currently working together on our third project together -- the first two were our laundry room and the kitchen in our guest house. Laura's extensive experience and knowledge translates into fresh ideas and her common sense project guidance make the process rewarding and fun! I can't wait to see my new kitchen!

Laura helped us in the design of the interior of our remodel. Her specialty is kitchens and baths, and, she did an exceptional job helping us with ideas and selections for our kitchen and baths, as well as all other aspects of our remodel. She is so nice to work with.....I really love the fact she says, "decorators should leave their egos at the door." She is not egotistical about her work---if you don't use all of her ideas, that is "OK." Laura works to do the best she can for each individual client, no matter what it takes. She is always smiling and "thinking and being creative" at the same time. Our time with her was well worth it!!