Lowe's of Downingtown, PA

On June 22nd work began on bringing our kitchen out of the 80's and into the 21st century. We chose Lowes to design and bring our kitchen up to date. After taking photos, Ashley designed a kitchen with our thoughts on how we would like it to look. The highlights were moving the sink under the window instead of facing an inside wall and installing a garden/bay window. The undercounter strip lights were the envy of our neighbors. We chose new tile for the backsplash, countertop, cabinets, and new appliances. The contractor started early in the morning, answered any questions we might have, and returned all phone calls. Within five weeks we were using our beautiful newl kitchen. Although without a kitchen is a huge inconvenience, it was well worth it! Ralph and Mary Lou Esposito

Bathroom reconstruction Excellent plan by Ashley and Very satisfied work by the contractor. Especially the crew which did an fantastic job. Very please and will come back.

Working with Ashley et al. was a great experience! We had a meeting up front where we shared our ideas about what we wanted which was basically "more storage" and a color palate. She walked us through a couple options in the store and then came out to the house to check out the space in person before diving tackling the design process. We were really impressed with the design she came back with. In hindsight it feels like we didn't give her a lot to work with, but she came back with a great design that we both liked. In that regard, the design process truly felt effortless! Once settled on the design we were given a binder with all the project details and a thorough explanation of how the process would unfold. The contractors were awesome! We'd definitely work with this group again!

This powder room remodel was my first project. I used Lowe's because I didn't want the hassle of getting estimates. Admittedly, the timeline frustrated me. I didn't know anything about the process. I paid in full October 8, 2016 but the renovation didn't start until December 9, 2016. I searched Houzz for inspiration. Ashley R. was excellent in helping me visualize this project! The powder room turned out beautifully! I've gotten many compliments on the finished project. Admittedly, I paid more than I expected for this project. I have since become a more informed consumer and will definitely consider using Lowe's again in the future, but will also shop around for estimates. Thank you Lowe's for a beautiful job well done!!

Cabinet installation and electrical work done by Wendell construction highly recommend Wendell construction he did a great job were easy to work with

Remodeling 3 bathrooms was an ambitious undertaking and stressful moments could not be avoided. Ashley's professionalism and knowledge of every aspect and detail of the projects was impressive. She always made herself available to answer questions, offer design advice and resolve issues as quickly as possible. She and her teammate LaTonya were a pleasure to work with, we look forward to our next project together.

I moved to the West Chester Borough about 4 years ago and though my house was built in 1900 and had a lot of amazing upgrades already, it needed a nice new bathroom upgrade. Previously, it was purple with a very old, discolored bathfitter as well as linoleum tile which was curling up around the edges due to moisture. Additionally, the fan did not do its job and kept the walls damp after each shower. The vanity was also very old and out-dated. When I was ready for a change, I decided to go to Lowe's to check out what they had to offer. To my surprise, they had an overall service available where you consult with a professional about the project and your dreams. They come to your house to take measurements and draw everything so that you can visualize what your future changes will look like. Additionally, they itemize your bill so you know exactly what it will cost. I was very impressed by the skills Ashley displayed as the project lead and very grateful that she not only helped design an amazing new bathroom but also was there the whole way through. Additionally, Shenberger and Sons was the firm which Lowe's selected as a contractor to do the construction and installation. I was completely satisfied with the project given the ease, speed, and overall quality. It was finished just in time for my wedding day so I didn't need to worry. Instead of the situation I explained before, we now have a new bathroom with beautiful slate stone tiled floors, an updated shower with tiles to the ceiling, a functioning ceiling fan, a new taller vanity with a quartz top and beautiful cabinets, etc. We could not be happier!! Thank you Ashley and all!.

Ashley was great to work with. She has great ideas and was helpful in talking me through the process. Even though there were a few issues on the job site, overall I am happy with the project.

Our kitchen is in a 1700's log cabin that we erected in 1994. We were in serious need of an update. We had contacted several kitchen designers and they were too expensive for what they were offering. We went to Lowe's just to see what they had. They have beautiful cabinets and for a mere $75, you get your very own designer. They came up with a plan...we revamped it several times, picked our cabinets, sink, countertop, etc. We gave them our down-payment...the cabinet company and Lowe's had a few specials, so there were some discounts and free stuff. You get your $75 back when you go with them as your contractor. Everything went smoothly and we are loving our new kitchen and butler 's pantry. I would recommend them 100% of the time.

Ashley, Lowe's Project Specialist, was a great help in deciding what to do, and how to design the space. Since we were tearing out a closet, it was very helpful to see it on the computer screen. She had great suggestions for selection of cabinets, tiles, colors and details. Ryan in Lowe's installation department was able to solve issues during the installation. He responded quickly and followed through whenever we contacted him. Harborstone did an excellent job with the installation, and completed it quickly. Their workers were very professional and interested in quality work. The primary negative we had was the additional cost that came up after the closet was removed and a pipe had to be rerouted. We felt that the additional cost was high, and also felt that we had to accept it to keep from holding up the project. I would have liked to have a better estimate of possible additional costs and an advance awareness of the process (when would we find out about additional work needed, how would we get another estimate for what had to be done, etc).

Very satisfied with the results of my kitchen reno. Contractor was courteous, professional and attentive. I would not hesitate to have other projects done should the need ever arise.

I had my kitchen remodeled and what a fantastic job Lowe's and their contractors did. Lowes was great with organizing all the work that had to be done (dry walling, plumbing/gas, electrical, cabinet installation). The contractors who performed the work were professional and polite. For each step of the remodel, the contractors informed me of the exact work they were doing and how long it would take. They stuck to their schedule too. I absolutely love my new kitchen!