Modway

I received a table from Modway that I ordered that was the wrong size for the space I wanted to place it in. This mistake was entirely mine and I realized it minute I received the box. (I opened ONLY the top of the box, no part of the table was removed). I felt badly about my error and the time it took for Modway to ship my order. That said, I was told to return the order and I would be refunded. I used the shipping label they emailed me but was told the label had the wrong address on it and they were refusing to credit me. This response seemed completely unbelievable as I had ZERO control or knowledge that the address was incorrect. Houzz contacted Modway on my behalf but was told they would not credit me because they did not receive my Return Again, an ABOMINATION. I have never heard of this scenario. Out of "good will" Houzz has offered me a "store credit" with their website when I simply want my credit card to be credited as it should be. Customer service should be paramount to all things nowadays. I truly hope Houzz will hold this thievery against Modway. No doubt they were able to retrieve my Return