Newpro

Name: Newpro
Address: 26 Cedar St, Woburn, MA, 01801, United States
Telephone: +1 866-573-8310
Rating: 4.5

17 Reviews

Glaziers and Window Installers

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About Us

NEWPRO Home Improvement offers exceptional replacement windows, doors, baths, showers, roofing, and siding to New England homeowners. For over 75-years, NEWPRO has served New England and partnered with national brands including KOHLER and Jacuzzi. NEWPRO is a GAF Master Elite Certified roofing systems dealer, Progressive Foam Preferred Contractor for insulated siding systems, and an expert provider of bath & shower replacement systems, walk-in tubs, and showers for homes throughout New England.

Services Provided

Bifold Windows, Custom Windows, Double Glazing, Window Caulking, Window Installation, Window Repair, Window Replacement, Window Sales, Exterior Door Installation, Door Installation, Walk-in Baths, Kohler Walk-In Baths, Kohler Walk-In Showers, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Double Hung Windows, Energy Efficient Windows, Hopper Windows, Picture Windows, Replacement Windows, Slider Windows, NEWPROMax Series Windows, Custom Doors, Fiberglass Entry Doors, Patio Doors, Replacement Doors, Steel Entry Doors, Storm Doors, Entry Doors, Sliding Glass Doors, Door Accessories, Insulated Vinyl Siding, Insulated Siding, Vinyl Siding, Roofing Contractor, Roof Replacement, Shingle Options, Bathtubs, Showers, Shower Installation, Bathtub Installation, BathWraps, Bath to Shower Conversion

Areas Served

Allston, Arlington, Auburndale, Bedford, Belmont, Billerica, Boston, Brighton, Brookline, Burlington, Cambridge, Charlestown, Chelsea, Concord, East Boston, Everett, Lexington, Lincoln, Lynn, Lynnfield, Malden, Medford, Melrose, Middleton, Newton, Newtonville, North Billerica, North Reading, North Waltham, Reading, Revere, Saugus, Somerville, Stoneham, Tewksbury, Wakefield, Waltham, Watertown, Weston, Wilmington, Winchester, Winthrop, Woburn, Suffolk County, Plymouth County, Worcester County, Middlesex County, New Hampshire, Massachusetts, Rhode Island

Awards

Lead Safe Certified Installation Master NFRC Energy Star partner Affiliated with Guild Quality

2 Projects

Photo of a traditional house exterior in Boston.

Replacement Windows

Bath & Shower Replacements

Boston, MA

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Business Details

Business Name

Newpro

Phone Number

+1 866-573-8310

Website

newpro.com

Address

26 Cedar St
Woburn, MA 01801

Licence Number

#146589

Followers

26 Followers

Socials

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Credentials

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Write a Review

17 Reviews for Newpro

Newest first

Maxwell Colocousis

Dawson Major, shower installer did a beautiful job on a walk in shower for my older relative. He is non stop and his work ethic is amazing while taking time to answer any questions thoroughly. The shower looks great!

18 March, 2023

HU-339300791

We ordered 43 windows from NewPro at the end of December 2020. The sales guy, Christian, was very cognizant of our timeline before we signed the contract and assured us he could get them in before our season started in May. We did our due diligence and explored multiple options. Our timing wasn’t a coincidence. We needed this completed by April at the latest. We have been contacting them since mid-January and it’s been nothing but crickets. Here we are in mid-February and they are just now pulling permits and have to go in front of the historical commission which we told them upfront they would have to do. Have they ordered the windows yet? NOPE. They won’t do that until after they pull the permit and get historical approval. Wondering why they didn’t do that in early January since we signed at the end of December? So are we. With a minimum of a 12 week lead-time, that puts us smack in our peak season. The response we got “well we can do it after the season” in November. These guys will tell you anything you want to hear, and if they do not care about a job as big as ours, then they sure as hell aren’t going to care about yours. Nothing but snake oil salesmen who’s biggest sales pitch is their commitment to customer service, but that’s just smoke and mirrors and all they care about is getting your money.

13 February, 2021

Gerald Darsch

I wish to acknowledge the customer focus, positive attitude and professional effort to satisfy our needs.Mr. Bill Palma is a tribute to the NewPro team.

22 October, 2020

Danny M

Just purchased our second bathroom from Newpro because we loved our first one so much. Done in a day and super easy to clean and Patrick made it simple and affordable Thank you again

15 July, 2020

Wilhemina Kanelos

A large bay window was replaced in the front of our house in October 2018 for a cost of $7700, by Newpro. The product was more expensive than any of the others considered, but it was well worth it, The quality is superior, the window professionals, especially Artie D. did high quality work, and were able to adjust and solve unanticipated installation "glitches" with ease because of the high level of knowledge and experience they have. The crew was efficient, neat, clean, and respectful of our home. Newpro delivered on the deadlines, scheduling arrangements, and agreed to costs. They are always available to answer questions about the product, and stand by "what is said." The window has improved heat/ac costs, and greatly enhanced interior décor and exterior curb appeal of the home. In spite of being the most expensive window we priced, it proved the old trite saying: "you get what you pay for."

26 January, 2019

Valeria Brito

I would give them a 5 stars but they left plastic covers on the furniture and they took the stickers from the windows and stuck them to the walls and furniture.

14 December, 2018

Kathleen Provenzano

Great service, prompt, attentive to detail. I would be happy to recommend this company to my friends and family members.

7 June, 2018

Comment from Newpro:

Kathleen - thank you so much for sharing your experience with NEWPRO. Our best compliment and reward is when our customers use the word "happy" and are willing to recommend NEWPRO based on their experience. We are grateful you chose NEWPRO!

Kathleen Maynard

NewPro was very professional and efficient. Every aspect of the order was arranged and carried out on schedule. The serviceman, Ryan Poirier, arrived on time and neatly replaced the damaged glass. He was very polite and clearly answered all my queries. Excellent service.

2 February, 2018

Comment from Newpro:

Thank you very much for taking the time to leave us a review Kathleen - Our installers and service technicians are the best in the business! They are all very hard working individuals and truly represent the highest level of professionalism and service that NEWPRO promises to every homeowner. Thank you for taking the time to leave us a 5-star review.

Christopher Post

We have Newpro windows throughout the house and have been very happy with them. A couple of small parts broke on two of them so we made a service appointment to get them fixed. Our serviceman, Bill Palma, showed up on time and fixed them quickly, explaining why the parts broke and how to avoid the problems with other windows. An additional and unexpected benefit was his advice on how to unstick hard-to-open windows with a little bit of furniture polish. Having this information will let me do some easy preventive maintenance on my other windows. Bill's knowledge, courtesy, and affable manner made for a great service experience.

21 November, 2017

Comment from Newpro:

Hi Christopher - Thank you very much for the excellent review! Bill is a true rockstar and he is always incredible to our customers. We are incredibly proud of the continue 5 star service he supplies to each and every homeowner, and it sounds like he went above and beyond that expectations. Thank you again for taking the time to write us, have a wonderful week!

Deb D

Bob did an outstanding job on the windows. He did repairs as needed, and replaced 2 glass panes. He also showed me how to properly open them and tilt them for easy cleaning. I would definitely recommend him.

8 September, 2017

Mandy

Greg was the salesman that came to our home. He was personable, efficient he did not waste our time, provided us with the information that we needed to make a decision to go with newpro for our window project.

4 August, 2017Last modified:4 August, 2017

Comment from Newpro:

Thank you Mandy for the 5 star review! Our number one priority is to make sure our customers are 100% satisfied. Thank you again - have a great weekend!

Albert Martin

Ryan was very knowlegable and very curtious He was on time he was clean and thuroug I would recomened him to anyone

2 August, 2017

Comment from Newpro:

Hi Albert - Thank you for 5 star review. Professionals such as Ryan is what separates NEWPRO from everyone else. We are very happy you are satisfied with your service. Have a great weekend!

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