Premier Stone Fabrication, Inc.

Awesome to work with! Great selection and great staff to match. The whole process was smooth, from choosing our stone to the installation. Very, very happy! Thank you so much.

My husband and I purchased 2 slabs of Mont Blanc Quartzite form Premier Stone. We had a good experience up until the final product. Installation occurred on April 21st and went well. Issue with company is fabrication. The only seam in the kitchen is behind the sink. How slabs were fabricated placed a light veinless section next to a dark vein section abutting a white farm sink. It creates an eye sore and an unnatural interface in the kitchen. We made sure to go up to the slab yard before fabrication to confirm we had the right slabs and to indicate that we wanted to include a vein on one slab in the island and picked a lower portion of the other slab to include for the sink side. Christian only placed a little sticker on each slab to indicate this. We were never shown the template on the slab. Google response from company says I came out and indicated all the cuts which is a complete lie. I have photos to show what Christian marked when we visited prior to fabrication. I am not a stone fabricator….shouldn’t they know how pieces are going to look when they make the decision for cuts? Husband brought this up to Christian who responded by email saying “we can’t match on lay out we place at faucet in the smallest area where the flange also covers”. How can a professional stone fabrication company say they can’t come close to matching a seam interface with options of two full slabs?? Husband then went to the store to address concern and Christian became condescending saying they can’t match natural stone and they looked at it and it wouldn’t have worked any different way….there by saying they knew it would look bad but didn’t bother to contact the paying customer if they were okay with decision. We could have said to cut from both slabs or cut from another side. Instead he spouts excuses about “that’s what you get with natural stone.” In additional the piece on left side of sink is bowed and is not flush with countertops. Our cabinet installer was present and verified cabinets are level. Installer even said slab was bowed and is a “dirty little secret of natural stone.” We have asked to speak with owner and perform a site visit to look at the final product and evaluate his company’s fabrication and if this is something he would allow in their personal kitchen or showroom floor.

In 2022, I decided to replace my countertops. I visited with Christian at Premier Stone and he was very helpful with the choice of granite; however, he informed to me that PS "did it all" and "there was nothing for me to worry about". Upon installation the installers removed the PVC pipes and unhooked the electric stove. They indicated that they did not reconnect either. I called Christian to inquire about this and to state my dissatisfaction. It feel quite misleading to me and Christian became quite angry at me on the phone and attempted to hang up. He stated "we are not plumbers or electricians". I suggested that he refrain from telling people that they "do it all" because one presumes it is all. He was rude, condescending, and annoyed by my statements. I would suggest more professionalism at PS along with omitting the statement "we do it all". He also charged me more to return to do the splash guards that were not cut at my home, indicating that it looks better. The contract had been written for a higher square footage than needed so he added the additional charge to come back to maintain the amount of the contract. BTW the granite is beautiful, just poor professionalism

A follow up to HU-81754782 review. Home owner was very satisfied with install of Cambria quartz. Contractor was just not wanting to pay for completed job that client had already paid for. Contractor finally paid us when he realized I had spoken to home owner about him keeping the funds. Account is settled and kitchen looks amazing

Would give negative five if we could. In March, Premier was secured to install granite, fabricate and re-install granite, etc. All of 7 months later the job is not complete. Premier wasted time getting the job done but did not waste time cashing the payment. We are in the process of taking legal action and/or have connected with the Commonwealth's Attorneys office. Will let you know how that goes! The company has stolen our granite (larceny??) as well as not complete the construction job they were paid to do (construction/fraud??). If you are experiencing a similar situation, we took the paths of filing an official police report against the company (they did not return our granite to the property), next gathered a list of the many witnesses that were onsite each time Premier came to the property (fortunately many teams were onsite working on the property) We were advised by legal Counsel to move forward aggressively. To the point; when is it ever okay to steal and/or not return things/products that belong(s) to the homeowner? When is it okay to accept payment but fail to complete the job? I really think things like this happens often and most homeowners just do nothing about it... sad and unethical way for anyone to operate a business of any kind. Recently their is a claim granite was delivered to the house. Again, each time, they were on site other contractors and a house full of people were there as well. Definitely will be interesting in a court setting. Seriously.

I wasn't sure if I wanted granite in our new kitchen because I was concerned about the maintenance or how it would hold up over the years. The owners listened to all my concerns, showed me how their quality staff prepares and seals the stone and provided a guarantee for any damages that may occur. That put me at ease. We were given a no obligation estimate and after comparing the quality and estimate to other dealers we found there was no others who provided the same high quality service for the excellent price. Premier Stone is the whole package-the dealer, contractor, fabricator, and installer. The Premier Stone staff were all very professional from the crew who came to measure our counters, the fabricators who prepared and sealed the stone, the staff that installed our counters and cleaned up afterwards right down to the owners who kept in touch throughout the project. My husband and I are very very pleased with how beautiful the counters look and appreciate the excellent professional care and service we have received from Premier Stone. I would definitely recommend to anyone looking to install counters in your home (kitchen, bath, or laundry room) to consider Premier Stone. You will not be disappointed.

Premier Stone had exactly what we needed for our kitchen and bath remodel. They delivered on time and did a beautiful job. We couldn't be happier with the quality of their work and the crew that did it for us.

They installed a granite countertop for our basement bar. Sink also. They arrived on schedule and did a nice job. This is the second time we have had them do granite work in our house. Top notch all around. I would recommend them to anyone!

We were extremely pleased with our granite counter tops and the service we received from Premier Stone. First, our initial email requesting information and quotes was answered immediately (by Christian). Two other companies in the area never even responded to our inquiries! Second, when we visited the store to shop for and possibly choose our granite, we were greeted immediately (by Christian). Our questions were answered and we received good advice on what we should do to improve our home, which we will be placing on the market soon. Lastly, when we ran into an issue with our cabinets not being level, we were able to have that repaired on the same day of installation. Premier's team came back late on Friday evening and stayed until the job was complete. Otherwise, we would have been without a kitchen for 7 days! To us, that is above and beyond. Premier has an excellent group of installers who obviously know what they are doing and they were pleasant to have in our home. And, we received our paid-in-full documents when the crew was finished. We would certainly recommend Christian and Premier Stone to anyone who is considering granite for their homes. We appreciate the service we received and the counter tops have added so much to our kitchen. Our experience was pleasant and successful. Amy and Charlie Reid

Purchased a bathroom vanity from PSF Inc. Was treated very professionally and received a very professional done counter top. To say the least - was very satisfied.

Best Price and Amazing service! I needed nice quality granite installed quickly. They scheduled a date and then had a cancellation and were able to get it done even faster. They had the best price and it Looks great!