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About Us
Our Purpose: "Helping clients achieve beauty, pride, and functionality in their homes."
At Prince Home Improvements we specialize in all your home improvement projects big and small, with expertise in kitchen and bathroom remodels, flooring, cabinetry, and painting.
Prince Home Improvement Experts team is committed to client satisfaction, by helping our clients save time, money, and achieve a home that is beautiful and that they can be proud of.
We also offer a 5 year Workmanship Guarantee. Five years from the date of service, Yes that is right a full Five YEARS! Prince Home Improvement Experts will repair free of charge any defects in workmanship of the performed projects and replace at no cost to client any defects of materials due to a mistake in labor!
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Business Details
Business Name
Prince Home Improvement Experts
Phone Number
+1 407-442-2668
Address
3932 Lake Mirage Blvd
Orlando, FL 32817
Licence Number
1818-1110013
Followers
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Credentials
2 Houzz Awards
2 Houzz Badges
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Write a Review
11 Reviews for Prince Home Improvement Experts
Newest first
Average rating: 4.1 out of 5 stars4.1|11 reviews
Work Quality5.0
Communication5.0
Value5.0
HU-501713853
Average rating: 5 out of 5 stars
Mr. Prince did some work for us at our house. He did an outstanding job, is a super nice guy, and even charged a very reasonable price. Definitely recommend .
15 April, 2023
Will be one year on October 12 that my new kitchen was started. As of today September 27, 2016 the project has not been completed. I still need the replacement glass for cupboard door that the installer cracked, and three drawer fronts that were missing in the original order. Work was very good that was done but would just love to have it completed!! No return phone calls that makes it very frustrating. Would love to just have it finished to enjoy!!
27 September, 2016
Comment from Prince Home Improvement Experts:
This customer has a beautiful kitchen. There were several changes in the original order and some confusion with the cabinet company. Some doors to a bench the customer was building was left off the order and was never charged to the customer. At this time we are covering the cost of the doors and taking care of the customers concerns.
barbierz17
Average rating: 5 out of 5 stars
We hired David to tile our new addition and bath. The work was completed on schedule and workmanship was greater than my expectations.
13 April, 2016
insanedragonite
Average rating: 5 out of 5 stars
I highly recommend Prince Home Improvement Experts! We recently did a full bathroom remodeled. The company was prompt and professional. It did take just a couple days longer on the project than anticipated but they ran into some rotted wood behind the shower pretty typical. ..with any company to take just a little longer. They were very communicative, and professional we always knew what was going on. We just love our new bathroom!
2 February, 2016
I cannot recommend David Prince for home improvement work. We hired him to replace our tile and wood floors with wood look tile, demo and install kitchen cabinets, and demo and install new tile backsplash.
His estimate was very reasonable and said it could be accomplished in a week to a week and a half so that I could have my kitchen back before hosting Thanksgiving. About 4 days into the project, I knew there was no way they'd finish on time. The entire process took over 2 and a half weeks and went significantly over budget. He underestimated the work and kept coming back asking me for more money in labor and $400 to rent a floor removing machine that they didn't have. I expect a contractor to accurately assess the situation and have the tools to do the job.
Here is the list of things that went wrong with our remodel:
- I ordered the amount of flooring David said I would need. It wasn't enough due to bad cuts...had to wait over a week to get the rest of the flooring and have them finish.
- The tile grout color is inconsistent across the house because they used too much water cleaning it up. Grout is too low in several places. I've had to purchase grout stain and will attempt to get it all to match.
- My walls were left filthy and damaged as a result of the demo work. I now have to have my entire house repainted.
- The electric line to our garbage disposal was hit when installing cabinets resulting in a hefty electrician bill to rewire the disposal.
- One of my closets never had baseboard put back in!
- Instead of grinding down the grout from previous tile work, they just put more grout on and "flashed" it to install the new tile. This is great to not have tons of dust flying around, but the transition to our master bedroom looks awful! He added a transition piece but you see exposed tile and grout from one side- awful!
Also, his workers were not very respectful of my home or even their employer. They would take smoke breaks in my garage and leave the door open so smoke wafted in, constantly complaining about David when he wasn't there, cursing up a storm talking to each other while I'm home. Some days they'd show up late and leave early. Not professional at all.
I'm very disheartened that a project I was so looking forward to went this way. I was excited about the good reviews and proposed estimate and timeline, but very disappointed in the end. This remodel has caused me even more work and money as a result.
I'm not one to ever write reviews, but this cannot go unknown. I don't want someone else to go through this. And if you do, all you'll get is excuses from David- no apology or a way to make it right.
20 January, 2016
Comment from Prince Home Improvement Experts:
On this project we gave the customer the a quote based on every thing going smooth. We want to make sure that we're not overcharging our clients for problems that have not or may not occur. The customer knew if there was problems or issues there could be additional charges. We ran into several issues I had to bring in additional labor to try to have it completed before the holiday. We estimated the tile amounts very tight since the customer could not return them and was trying to save on buying overage - we ended up short in a small corner - not due to bad cuts.
There where couple of scuffs on the lower wall due to the equipment during floor removal and apparently a wire was hit by a screw during cabinet install which should have had a steel plate to protect it where it went through the stud installed by the electrician. At the end of the project I had one of my installers finish the last of the tile and check with the customer to make sure everything was good. They said all was good and sent him on his way. I called shortly afterwords to set a time to do a final walk through and punch list if needed and was informed by the customer that there was no need to come by they were not paying the final payment due to the electrical wire being hit. I offered to go through any issues with them but they just wanted to end it at that. We did everything on our end to make them happy and some of the issues we ran into were regrettable, however it just an unfortunate part of remodeling sometimes.
There where couple of scuffs on the lower wall due to the equipment during floor removal and apparently a wire was hit by a screw during cabinet install which should have had a steel plate to protect it where it went through the stud installed by the electrician. At the end of the project I had one of my installers finish the last of the tile and check with the customer to make sure everything was good. They said all was good and sent him on his way. I called shortly afterwords to set a time to do a final walk through and punch list if needed and was informed by the customer that there was no need to come by they were not paying the final payment due to the electrical wire being hit. I offered to go through any issues with them but they just wanted to end it at that. We did everything on our end to make them happy and some of the issues we ran into were regrettable, however it just an unfortunate part of remodeling sometimes.
Betsy Grike
Average rating: 5 out of 5 stars
We had Prince Home Improvement remove a bath tub and create a beautifully tiled shower. Additionally, David worked with me to design a custom kitchen banquette seating area that we love! David was fast and reasonable with the quote and he and his crew were prompt to arrive and complete the projects. Would definitely use them again!
17 August, 2015
Comment from Prince Home Improvement Experts:
Thanks so much Betsy, it was a pleasure working with you!
auntiebuzzybee
Average rating: 2 out of 5 stars
This small family company was quick to respond, provided a very reasonable bid, performed professionally and courteously, adhering to the quote given despite additional time required. Overall, they did a very good job and were always striving for customer satisfaction. They encouraged my input and never developed a negative attitude regardless of set backs due to underlying old damage or any requests I made. I hired them for three "projects" in a row and am planning for more in this coming year. Thus far, they have totally remodeled a bathroom, encountering wood rot in floor joists, they spiffed up my kitchen by removing wallpaper and retexturing walls, ceiling and paint along with replacing flouresent lighting to LED and also painted the exterior of my home. If they remain reasonably priced, I will hire them again.
UPDATE: This company has apparently packed up and left town. I am trying to resolve some issues under their 5 year warranty but have not had success in reaching them. They do not return email or phone messages. After looking further into it, they seem to be up in the Florida panhandle area, no longer Central Florida. I am having serious grout problems in the bathroom they did. They cut the tile too short and the grout continues to crack in the corners of the room, at the base and sides of the tub and in the shower at the tub. The poor workmanship showed in time and they dodged me. So much for my warranties.
13 December, 2013Last modified:7 August, 2018
We needed a handicapped accessible shower for our daughter who was moving in to a new apartment. We contacted Prince Home Improvement for the first time. They gave us an estimate of price and time, did a beautiful job taking out the tub and retiling, cleaned up, and were true to their price and time estimate. They were also caring and treated us like friends. We've already set up for them to do some improvements in our own home.
3 September, 2013Last modified:3 September, 2013
David and his team did a great job with bathroom remodel, installation of floor tile, shelving, roofing, plumbing and helping with other house projects.
31 August, 2013Last modified:3 September, 2013
David is awesome! He installed our kitchen cabinets which had a lot of detail and built a custom bench seat for us in our bay window. His prices were definitely reasonable. We will be using him again in the future!
20 August, 2013Last modified:20 August, 2013
We asked Prince Home Improvements to fix our front door. We believed we needed a new front door but they found an alternative solution which saved us many hundreds of dollars. They were communicative with regard to schedule and did an outstanding job. They also planed one of our doors while they were here. I highly recommend them as they were prompt, communicative and reasonable.
20 August, 2013Last modified:20 August, 2013
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