Built Tough Construction of North Georgia

Name: Built Tough Construction of North Georgia
Address: 2840 Aldrich Drive, Cumming, GA, 30040, United States
Telephone: +1 973-567-9213
Rating: 4.8

25 Reviews

Design and Build Companies

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About Us

We provide full Design-Build Services that include Architecture and Construction. Our speciality is providing you personalized attention which results in meeting your expectations and a successful project. Each project is personally handled by Steven T. Giampietro, RA, Licensed Architect & General Contractor, from inception to completion. We are a small boutique style company by choice that provides intricate designs, detailing and construction. We care about the the outcome of your project and always look out for the clients best interests. Each project is prepared using Professional 3D Design Software which allows you to fully visualize your custom design solutions. We look forward to working with you!

Services Provided

3D Rendering, Architectural Design, Architectural Drawings, Attic Conversion, Basement Design, Basement Remodeling, Bathroom Design, Building Design, Deck Design, Drafting, Energy-Efficient Homes, Floor Plans, Garage Design, Historic Building Conservation, Home Additions, Home Extensions, Home Remodeling, House Plans, Kitchen Design, Kitchen Remodeling, Laundry Room Design, Mudroom Design, New Home Construction, Outdoor Kitchen Design, Site Preparation, Space Planning, Universal Design, Custom Homes, Construction Drawings

Areas Served

Alpharetta, Buford, Cumming, Johns Creek, Milton, Atlanta, Roswell, Marietta, Dunwoody, Dawsonville

Awards

Registered Architect, Lic #RA014300 Licensed General Contractor #RBQA006552 American Institute of Architects - Member and 2020 President of North GA Chapter NCARB Certified NARI - Member

12 Projects

Inspiration for a classic games room in Atlanta.

Business Details

Business Name

Built Tough Construction of North Georgia

Phone Number

+1 973-567-9213

Website

www.buildittough.com

Address

2840 Aldrich Drive
Cumming, GA 30040

Typical Job Cost

USD 35,000 - USD 650,000

An Architectural Services Proposal will be provided which will be specific to your Project Scope of Work

Licence Number

RBQA006552

Followers

59 Followers

Socials

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Credentials

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25 Reviews for Built Tough Construction of North Georgia

Newest first

Brent Dickinson

We started working with Steve and Built Tough Construction in 2019. We were very disappointed in his ability to design to budget. We clearly stated our budget for our remodel ($150,000), but when it was time for the estimate, he provided a design that was more than twice the budget ($320,000) and didn't include major systems such as HVAC in the cost. This was pre-Covid and material and labor prices were steady. Needless to say we didn't go with his design after wasting $7000+/- on his fees. We recently asked him to make a small modification to the revised plans more in aligned with our original expectation, he said he would work on it. However, after 2 months of waiting on him to complete the update, Steve unprofessionally said he wouldn't do the job, which is an afront and complete sign of disrespect. Take the job or don't take the job, but don't sit on it and say 2 month later you are not going to do it. Steve is a likeable enough fellow, but the money we spent on his services were wasted.

14 March, 2022Last modified:14 March, 2022

Comment from Built Tough Construction of North Georgia:

Hi Brent, I’m sorry to hear of your disappointment. Unfortunately, what you have explained in your review is untruthful and I would be happy to explain the facts about your project and working with you and your wife, Joan.

The initial project evolved into a different design due to the city restrictions, setbacks, etc.

The initial project did NOT include a complete master bath renovation and addition, kitchen pantry renovation, new half bath addition, fireplace, etc. There is something called Scope Creep. This is when a client adds substantial work to the original scope, during the design phase. Of course, this will affect and increase the cost of a project. We followed your instructions, increased the scope, and of course the result would be increased cost. We had many meetings, and we did explain that the project cost was exceeding your initial budget. You did not express any concern and focused on what you wanted, like your garage addition for tools.

After presenting the initial design construction cost, where you were not satisfied, I scaled back the project creating a smaller, yet very similar in appearance, design. I prepared that design and created a 12-page set of totally new drawings, all at my own cost and free of charge to you, in good faith. It’s always my goal to satisfy the customer. That new design was still slightly over your budget by $50,000 because you added a garage addition and large master bedroom closet addition.

Construction cost budgeting is one of the most difficult aspects of this line of work, as explained clearly in the Architectural Contract. There is no way to know the actual and true cost of a project until a full set of detailed architectural drawings is prepared. A preliminary budget could be prepared using square foot costs, but this information will only get you in the range of the actual cost.

After providing you the second design and construction cost, we didn’t hear back from you about the project for about 1 year, where you just contacted me this January 2022. Your wife Joan emailed me a drawing of a totally new design for your project which indicates all new spaces and additions, totally different from the last design I prepared for you. In your review, you are calling this a ‘small modification’ which is absolutely incorrect. I was kind enough to do a free budgeting assessment that took 2 hours of my time. I asked Joan what your budget was for this new project, she responded, $115,000. I clearly explained in an email to Joan that based on the square footage of the new design, I felt that the project was in the $270,000 range. Joan responded on February 22, 2022, to proceed with the Architectural work.

Approximately 3 weeks later I sent this email to Joan:
Hi Joan,
I apologize for the delay; we are very busy right now. I have given this much thought and I will need to decline the work. We are building two new homes and we have several other projects underway, and I don't see where I will find the time. Your new project is basically starting all over again. A new set of drawings will take a week to prepare and then structural engineering coordination, new calculations for the county, etc. I hope you can understand.
Kind regards,
Steve

I’m glad that you posted your review, to show that projects aren’t always easy and there are difficult clients with very unrealistic expectations. We are professional, we are expert problem solvers, we are truthful and respectful.
All of our outstanding reviews here on HOUZZ from our FANTASTIC CLIENTS far outweigh your untruthful information.

I was not disrespectful to you or Joan in any way. We accept projects based on our current workload and availability.

A simple phone call to me would have been such a better way to express your concerns rather than attempting to tarnish our reputation online. Open communication and truthfulness are always the best approach.

Best of luck to you with your new project.
Kind regards,
Steve

HU-890314656

Basement design and finish - theater space, game room space, bedroom, and full bathroom. Great experience working with Steven and his team - always kept us informed, willing to make plan changes as we went, and was extremely respectful of the house and how he and the contractors left the space. I’ve never seen a more clean construction area. Fully recommend and plan on using again for future projects. Thank you.

26 February, 2020

Giovanni's Tile Design

I had the pleasure to assist the Team at Built Tough with the tile selection for several home-owner's renovation projects. Being inside the tile industry, we have the opportunity to work with many contractors and clients who are looking to choose materials, and we rally value the approach that the Built Tough Team has with the final customers: they care about details, and they always inquire about technical specifications of the tiles they are selecting to ensure the application.

30 January, 2020

Comment from Built Tough Construction of North Georgia:

Thank you Giovanni's Tile for the outstanding review of your experience with working with us! Your attention-to-detail makes for perfect match with the highly detailed Design and Construction services that we provide. We love working with Giovanni's Tile!

Bonnie Cocco

Built Tough Construction and the whole crew did a phenomenal job on my kitchen remodel. It looks absolutely incredible. They worked very efficiently and professionally. What started out as a kitchen remodel turned into an entire remodel of the first floor. I couldn't be more satisfied with the project and the outcome and enjoyed cooking in my new kitchen during the holidays entertaining family and friends. Steve's beautiful design has transformed our home into a relaxing oasis which is so much more functional now. They finished on time and on budget. Such a pleasure working with this company!!

13 January, 2020

Comment from Built Tough Construction of North Georgia:

Thank you Mrs. Cocco for your awesome review! We are very pleased that you are highly satisfied with our Design and Construction services. Your new first floor looks tremendous and we are proud that we made your vision a reality! You did a great job choosing materials and cabinetry. We are looking forward to assisting you with your next project!

dwsafstr

Steven and Built Tough Construction met and exceeded all of our expectations. From the start we were given exceptional advice and support. We had a vision of what our project would end up being, but when Steven got involved we quickly found that our vision could be a whole lot more. The process from design to completion was handled with the highest level of professionalism and care for our needs and wants. Built Tough Construction has our enthusiastic endorsement!

17 December, 2019

Comment from Built Tough Construction of North Georgia:

Thank you David and Barbara for your 5-star review of your experience with working with us! We thoroughly enjoyed designing and building your new stand-alone building two-car garage and 2nd floor studio apartment project. The design of the new building is truly harmonious with your existing residence and we are proud of the outstanding outcome. Working with you was a pleasure and we are looking forward to serving you again in the near future.

Mark Colangelo

Built Tough Construction of North Georgia is fantastic. Right from the start Steve Giampietro who owns and is the lead Architect met with me to understand what I wanted to be done. He listened and provided from some great ideas to extend our deck, and screen in our existing deck. Right from the start, I knew I was dealing with someone who puts the customer first. Any time I had a questions Steve responded right away. The entire company is very well organized, and they made sure the workspace was kept clean during construction. What also impressed me was Steve himself. He led and did much of the work himself, very friendly, and like the entire company very professional, with a high quality of the work and detail orientated. There was no hidden cost, and the entire project was done within budget and on time. I would highly recommend Built Touch Construction for any of your home projects. Thank you again Built Tough, and especially Steve for the wonderful workmanship and entire experience of our home project.

15 December, 2019

Comment from Built Tough Construction of North Georgia:

Thank you Mark for the excellent review! We enjoyed converting your deck into a screened in room and creating a new deck space for your barbecue grill. You mentioned that you were impressed with my carpentry skills. I'm proud to say that I am a woodworker and carpenter along with my Project Manager Jim. Jim and I do not hesitate to put our 'boots on the ground' and physically perform work. Carpentry and the scent of sawdust is truly therapeutic to us! Our company focus is attention-to-detail and I am glad that you were thoroughly impressed with our Professional Design and Construction services! We are looking forward to working with you on your next renovation project.

Jean Cain

Master Bathroom remodel Steve is very professional and made sure everything was completed on time and to our satisfaction. We are very happy with the results and would highly recommend Built Tough for any job. Jim and Steve are both perfectionists and make a great team. They also showed up on time and walked through the entire process from beginning to end with us. If looking for quality craftsmanship plus excellent customer service, this company will not disappoint!

4 June, 2019

Comment from Built Tough Construction of North Georgia:

Jean, thank you for the outstanding review! We are very happy that you were highly satisfied with our Professional Design and Construction Services. Your newly renovated master bathroom looks outstanding and you made awesome choices with materials and plumbing fixtures! Every new client is now asking for the same freestanding tub and shower design! We are looking forward to working with you again very soon.

Susan L.

We began working with Steven several months ago on a major two-story gable “build out “ and renovation to a (2001 four bedroom 3.5 bath) Lake Lanier home. Steven began the process with interviewing us to gain a specific understanding of what we wanted to accomplish in the renovation process. We signed a contract with Steven and he came to our home, as agreed, on three or four occasions for approximately four hours each visit. On his visits, Steven photographed, measured, drafted and used his (we’ve decided) creative genius to renovate our home into more than we ever dreamed it could be! We were thrilled with the design he came up with! In addition to the gable build-out, there are three large dormer skylights that provide tremendous light and interrior “architectural interest”. There are beautiful exposed (structural) beams. The computer renditions are spectacular and his plans are nothing less than precise! At our request, Steven provided us with two contractors that he has experience with and recommends. We consulted with both and decided to sign a contract with one of them – work beginning September 2018. Work should span 4-6 months. (Before/after pictures to follow on this site.) Throughout this process, Steven has been incredibly responsive in every aspect. Steven has been the “tie-in” to all facets of a major renovation during the designing/planning phase - and there have been MANY! If we had a question, Steven had an answer – and a very timely one! We can’t recommend him enough for his expertise, professionalism, responsiveness, ethics and creative genius! If you choose Steven for your job, you will not be disappointed!!!

9 August, 2018Last modified:10 August, 2018

Comment from Built Tough Construction of North Georgia:

Susan, Thank you for the excellent review! It was a pleasure working with you to create your amazing new family room. I am super excited to see the completed construction and you enjoying all of the new spaces in your home. Best regards, Steven

Anastasia Alkema Photography

I photographed a few projects for Steven T. Giampietro Architect, LLC. Each time it was easy and pleasant to work with Steven. All of his projects look stunning! Steven is very professional and goes above and beyond for his clients who are very happy with the results. He is very passionate about what he does and that shows in his work. I highly recommend Steven T. Giampietro Architect, LLC to anyone who is looking for a full-service Architectural Firm. It provides personalized attention to each of the projects and specializes in Design and Construction Management Services.

22 March, 2018

Comment from Built Tough Construction of North Georgia:

Anastasia, thank you for your kind thoughts and the awesome review! I thoroughly enjoy working with you. I'm looking forward to having you photograph some new projects of mine very soon. Steve

Jonathan P

We hired Steven to draw up plans to finish our basement. Prior to hiring Steven, we were trying make our vision fit with the existing framed walls. Steven came over for a preliminary basement walk through and we gave him our wish list for the space . Steven came up with a terrific design that included everything we wanted (including a wood shop). We received full construction drawings, including a lighting plan, that we can hand over to a contractor/framer to begin work. If you are trying to design a basement with existing walls, you have options and Steven can deliver your vision.

6 April, 2017

HU-348967

Steven did a fantastic job listening to my needs and wishes and provided excellent plans to allow the renovation builder to "walk right in" and provide the estimates for my renovations of my basement and kitchen.. Steven was very responsive and timely with all deliverables. I recommend highly.

20 January, 2017

Justin & Johnna Turner

We are delighted with the work that Steven did for us. His vision for the space we have surpassed our expectations and we are excited to get our project underway. He couldn't be easier to work with, we'll be giving him a call when this project is complete and we're moving onto the next. Thanks Steven!

8 December, 2016

Comment from Built Tough Construction of North Georgia:

Justin, Johnna,
Thank you for the great review! Working with you on your large basement finish project was a wonderful experience. I can't wait to see the finished construction!
Best regards,
Steven

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Built Tough Construction of North Georgia