skip to main content
Photos
Photos
Advice
Stories From Houzz
Houzz Discussions
Houzz Research
Sign In
Houzz Logo Print
..

....

Average rating: 4.2 out of 5 stars5 Reviews
Furniture and Home Accessories Suppliers
Write a Review

About Us

Services Provided

Bespoke Bookcases, Bespoke Fitted Furniture, Bespoke Furniture, Furniture, Furniture Delivery, Furniture Selection, Lighting, Furniture Sales

Category

Back to Navigation

Business Details

Business Name

....

Phone Number

020 8446 9700

Address

London, Greater London N3 1UX
United Kingdom

Followers

28 Followers

Contact Seller
Back to Navigation

Credentials

1 Houzz Badge
Recommended on Houzz
Back to Navigation
Write a Review

5 Reviews for ....

Average rating: 4.2 out of 5 stars4.2|5 reviews
Work Quality
5.0
Communication
5.0
Value
5.0
CJ
Charlotte and James
Average rating: 5 out of 5 stars
A beautifully made, elegant piece of furniture. It's a wonderful design, and of such high quality craftsmanship. Everybody asks us about it.
RO
Robert
Average rating: 5 out of 5 stars
We are so delighted with our Tom Schneider TV unit, beautifully crafted and perfect for the job intended. Looks and feels way more expensive than it was.
SH
Sharon
Average rating: 5 out of 5 stars
Quite possibly the most commented on piece of furniture we've ever bought! Overall customer experience is second to none - from the pre-delivery, packaging and delivery to the wood that appears to defy gravity.
TM
Tom Du Mont
Average rating: 5 out of 5 stars
Amazing service and beautiful furniture from Tom Schneider; my TV unit has attracted many compliments and envious glances since it arrived! The company were extremely professional and friendly, offering lots of advice and support with a personal touch. I couldn't recommend them highly enough!
Tim Forrest
Tim Forrest
Average rating: 1 out of 5 stars
This company claims it epitomises quality but not in our opinion. We have bought 5 tables and 4 chairs from them which were expensive. All the chairs have developed faults which can be seen on the pictures, this has got to be a design fault, they were only 4 years old when this occurred. They are very uncomfortable to sit on now. The company sent us an email fobbing us off telling us to get them repaired locally. They now have a five year warranty and I tried to register my chairs but they said they were bought before the warranty was introduced, so even though my chairs were less than 5 years old they would not help me. I would not buy from this company with their attitude and quality
....
Comment from ....:
Dear Tim
I’m so sorry that you are unhappy with your furniture.

I can see that you purchased your chairs in 2012 and applied for our extended guarantee in 2018 which I'm sorry we were unable to give.

Thank you for adding the images which do show an unusual issue. Leather is a natural material not dissimilar to our skin and can be damaged by concentrated and persistent pressure. The images clearly show an acute indentation which, in my opinion, could not have been caused under normal use. I wonder if (without your knowledge) a heavy object could have been placed on this chair for a considerable length of time, perhaps while in storage for example.

I do not believe that there is a design fault. We make furniture to the highest quality as the 95 and counting 5-star reviews on the John Lewis website clearly show. https://www.johnlewis.com/browse/furniture-lights/living-room/tv-stands/tom-schneider/_/N-5pa5Z1z0t65i

You are correct that you bought these chairs several years before we introduced our extended guarantees (“10 years extended guarantee for our wooden structures – 2 years extended guarantee for our upholstery and mechanisms”). This is however not relevant as the guarantee does not cover accidental damage such as this. Also, as its clearly stated on our website "The Tom Schneider Extended Guarantee is offered to customers who register their furniture within 3 months of the day they take delivery of their order".

I am genuinely sorry that you are not happy with your furniture.

Kind regards
Tom Schneider
Back to Navigation

6 Comments

Commented: DmitrijusHi Dmitrijus, the Curl Console Table is priced at £790. It's handmade to order and available in a choice of 10 wood finishes with a lead time of 8-10 weeks. If you're working to a shorter deadline ple...
1 February, 2017
Commented: PriceHi Matthew, thanks for your enquiry. The Curl Coffee Table has an RRP of £1,350. If you have any further questions, please send us an email at sales@tomschneider.co.uk. Tom Schneider Team
14 February, 2016
Commented: PriceHi Matthew, This TV unit is available in two sizes, the medium size has an RRP of £1,490 and the large has an RRP of £1,590. Please get in touch with us at sales@tomschneider.co.uk with any further qu...
14 February, 2016
Commented: whats the price of 3 seater curl sofaHi hrishikeshmehta! the price of the sofa will vary depending on which fabric is used for upholstery, so varies between £5,040 and £5,660. The pictured sofa is priced at £5,660 - find out more here: h...
28 January, 2016
Commented: Price & dimensionHi J C, The Curl 3 seater sofa has dimensions as follows: L220cm D74cm H84cm. The price will vary depending on the fabric chosen for upholstery - please visit our website for more details: http://www...
2 August, 2015
Commented: Please please can anyone help me by design my kitchen and living roomHi Shak, thanks for getting in touch. We are certainly able to help, our furniture is available in different sizing options and we can customise them further to make sure they sit well in your space. ...
31 July, 2015
Contact ....

Find Furniture and Home Accessories Suppliers to Help Get the Job Done

Tired of reading all the DIY tutorials? We are here to help. With over 3 million home professionals on Houzz, you’ll easily find the trusted Furniture or Home Accessories Supplier for your next project in London.

Read Reviews from London Homeowners Like You

Read Reviews from London Homeowners Like You. Read through the reviews of other homeowners before hiring a Furniture or Home Accessories Supplier to help with your project in London. If you have questions, simply respond to other homeowners’ reviews or head to our discussion forum for a second opinion.

Easily Contact Trusted Furniture and Home Accessories Suppliers

If you’re browsing Houzz and have a professional in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Furniture or Home Accessories Supplier quotes you receive.
United Kingdom
Tailor my experience with cookies

Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. By clicking ‘Accept’ I agree to this, as further described in the Houzz Cookie Policy. I can reject non-essential cookies by clicking ‘Manage Preferences’.