Saffron Design and Build Windows and Doors Ltd

Do not work with Saffron Design and Build. They are unreliable, dishonest, shoddy, evasive, slow and untrustworthy. As a client who has been messed around by Ryan Adair, Katrina Adair-Brown and his team over the last year on a severely delayed extension build, my advice is as follows: - If you are thinking of working with them, don’t. There are other, better and more reliable builders out there. If they contact you and ask for a reason why, feel free to show them this review - If you have already contracted with them but haven’t paid the deposit, don’t pay the deposit, cancel the contract and find another builder. - If you have already started the build or have paid the deposit: 1. Make sure that each stage is finished completely and has been signed off by building regulators before processing payment. Ask for a proper invoice for each stage payment. My advice is also to change the stage payments so that the snagging payment at the end of the build is bigger with the stage payments reduced. 2. Contact building regulators if you are unsure about any of the work. Don’t take their word for it 3. Threatening to withhold payments is just about the only way to ensure any work gets completed. Make sure you always have more payments due than completed work - If you have also had a bad experience with Saffron Design and Build, contact the Citizens Advice Bureau on 03454 04 05 06. They will lodge a Trading Standards complaint on your behalf and give you a reference number. Use this in communication with the firm. The Consumer Rights Act of 2015 is on your side and you can get redress for poor or delayed work.

This company are the reason that the building industry needs to be regulated. They start a job that they do not have the necessary skills to complete. They do NOT project manage and their main focus is to get your money from staged payments - which are all loaded at the start of the contract so that nearing the end there is lots of skilled work to do and no interest in getting it completed. I would NEVER recommend any one using this company - when we started with them they were called Saffron Design and Build - they put this company into voluntary liquidation and added windows and doors to their name - all other details and staff are exactly the same. We have reported them through the Citizens advice services website.

Saffron Build and Design Doors and Windows are the same company that has totally ruined our dreams, they have left the job unfinished and the work they did has all had to be rectified due to appalling workmanship.. their number one priority is to get as much money as they can. DO NOT USE THIS COMPANY. They have done this to others, we are not alone!!