Wellborn + Wright

I had an absolutely horrible experience with this company for the flooring in my kitchen and living room. We chose this company on the recommendation of our interior designer and this has been a decision we have regretted ever since. After installation, a rep from W+W sent us a birds eye view photo of the floors and said everything looked good. They then covered up the floors with foam to protect them during the rest of our renovation. A couple of days later, my husband peeled back part of the foam to inspect the floors with our contractors. The boards were horribly uneven and also had numerous spots where they were damaged from nails or hammers as part of the install. We counted nearly 100 sites of damage in all. To make matters worse, the company, all the way up to the company president, was an absolute nightmare to deal with to try to rectify this. We eventually had to get an independent inspector to come who determined that there were major problems with not only the install but how the floor was milled. This delayed our project by over a month. Even after the inspector's evaluation they kept trying to blame us for having unrealistic expectations about the floors. This company is absolutely terrible and some of the worst customer service I have ever experienced. I would NEVER recommend their flooring to anyone.

After 16 months of reviewing samples and lengthy discussions with people at Wellborn & Wright I signed off on the color and finish of the reclaimed oak flooring that I wanted. The flooring that Wellborn & Wright shipped to me did not remotely resemble the samples that I approved. Much of the flooring was not touched by a planer or sander and much of it was unfinished. I was convinced to install the floor that I received, and told by the president of Wellborn & Wright that they would send a crew to refinish the floor and make it right. The refinishing crew arrived approximately two months later. There were four men, three of which appeared to have no experience. They arrived with no equipment, no sanding machines, and no vacuums. They made a number of major mistakes during the refinishing process and left the floor in worse condition than it was before they arrived. This experience has been a true nightmare, not to mention that it has cost me a tremendous amount of money. During the past two years I spent building this house I have dealt with a number of vendors and suppliers, NOTHING rivals this experience.

We have hired Wellborn Wright now for 3 different jobs and they have been absolutely fantastic in each one. I love working with the entire team from top to bottom. The first time we worked with W+W we tasked them with helping us overhaul an old, beat up warehouse in Scott's Addition. From wall cladding, to timber beams to all of our desking, it's immaculate. Max is a total star and has made every project go over seamlessly. I highly recommend W+W.

Wellborn + Wright are a fantastic source for reclaimed flooring and lumber, and for creative, beautifully crafted millwork. My firm, Studio|Durham Architects, is currently completing a project outside of NYC using Wellborn + Wright products for both flooring and for oversize custom built barn doors. Their support staff is excellent in delivering samples and information in a timely manner, I cannot recommend them enough.

Wellborn + Wright built a mantle for our river house - it is stunning. Wonderful advice and wonderful professionals with whom to work.

Wellborn + Wright made me a very handsome bookshelf for my son. It is made of three thick pieces of reclaimed wood & strips of iron. It is a beautiful, modern piece of furniture that has a rustic feel. It will surely last him for a lifetime. Wellborn + Wright was easy to work with and produced a fabulous product - I highly recommend them.

From the moment I walked thru the door, I knew I was in great hands at Wellborn + Wright. I was searching for just the right reclaimed oak beam for a mantel shelf in my new home. Stephan went way above and beyond the call of duty to find just what I needed and he came to the rescue when we had an unexpected challenge at the job site. He and Max and their team were consummate professionals every step of the way and it became evident to me in the process that this company has a deep passion for what they do. Specialty wood products and authentic craftsmen dedicated to their trade.

Staff was easy to work with and very responsive. They were very helpful in guiding our product decisions and they were quick to accommodate all our requests, from storing our material as long as we needed to shipping quickly when we needed. We've used several of their wood products. We've been extremely happy with Wellborn + Wright, both product and service.

Kudos to the Wellborn and Wright team. They successfully met our challenge to provide 1000 sqft of reclaimed clear southern pine to help us match the existing 100 year old floor as part of our kitchen renovation. They were able to turn quickly on our request, and within a month had found, cut, cured, and delivered the wood to our job site. The floor looks beautiful and was well worth the expense. I would highly recommend the Wellborn and Wright team - they are customer focused, creative, and deliver on their promises!

Wellborn & Wright worked on 2 homes with me. They provided gorgeous, wide board, long length antique heart pine floor boards for one, and wide board, long length floor boards in cherry for the other. They were knowledgeable, friendly, easy to reach, professional and true to their price on both projects. As an aside during a phone call I asked where they thought I should get IPE for a huge deck. They provided it to me and even put the groove in the board for easier installation at no extra charge! They made these projects better just by working with them. Now we get compliments all the time on our beautiful floors. We were working with them from Maine, and I've never met the person I worked with, but I would love to invite him over because he made a difference in the chaos of building.

My firm, District Design, has worked repeatedly with Wellborn & Wright . . . stunningly beautiful wood! They quickly provide beautiful samples for our clients to review, also.

In looking for some beams for my house I came across Wellbron + Wright. This was a moment of great fortune because the insight and help recieved was tremendous. I was able to purchase not only beams for my living room but a mantle and shelves that look fantastic in my new home. There hasn't been a single person who has visited who has not asked where the beams came from and their history. They have certainly become the focus of the room and have given the house warmth and character. I cannot wait to expand some or our unfinished spaces with more of their pieces.