ZIO Group, LLC

ZIO has developed a Control4-centric, integrated technology solution for my new-construction townhome – and I could not be happier with the results. The process started with an assessment of my needs for the new townhouse. One thing I found unique about ZIO’s approach was that their rep wanted to understand the big picture of the end results I expected. Rather than pushing for this and that “cool gadget”, he wanted to understand first what end result I had envisioned. The capabilities I desired encompassed audio, video, lighting control (both lights and shades), security, and climate control. After discussing budgets and timelines, I was presented with several solutions that would meet my requirements. Once again, the ZIO rep took the time to explain the rationale behind each recommended approach, as well as the trade-offs involved. Once a solution was selected, ZIO delivered it on-time and in a very professional manner. I was always kept informed of the progress. The installers and technicians took the time to make sure all my questions were answered – being an engineer, I had many. After using the system for a few weeks, I decided I wanted to make very slight modifications to some of the lighting programming. ZIO made it a breeze for me. The support after the job was completed has been outstanding. Another aspect that I believe makes ZIO stand out: their solution took into consideration future growth. A few months after the initial installation, I decided to upgrade to an OLED tv for my living room. Upgrading to a 4K HDR system downstairs was quick and completely painless. Anyone can go get a lot of the cool new gadgets at Best Buy. But if you are looking for an integrated, seamless solution that is tailored to the capabilities you want, you should contact ZIO.

Richard, Peter, and the Zio crew are a rare group. They have a great understanding of the latest technology in Audio,Video, and Lighting. When we moved into our condo, they efficiently wired and installed TV, sound, security and audio. And what is really important is their quick response to any questions or issues that might arise after completion. We continue to highly recommend them. Betsy Godfrey Brooks and Murray Brooks

After careful consideration I picked Zio do install my home theater in my new house. My choice proved to be a wise one. Professional and meticulous are the adjectives that come to mind. Once finished they stand by their work and continue with any support after the job is done. From proposal to turn key Zio is the company to use when you have high expectations.

Spent about 60k with Zio. Perhaps the project was to big, or Zio over estimated their capability. Bottom line, the items they installed have never worked 100% in about 3 years. From the 1k remotes that stop working randomly, to the media server that has never worked reliably it has been a horrible experience with Zio. Then to make matters worse having people from Zio out every week got real old real quick. Not to mention at one point they wanted to charge me for coming out to fix their mess.