Reynolds Design Ltd

Very helpful and efficient. Knows how to communicate regularly by email - a failing of many companies. Also recommended a builder who proved to be very accommodating and made a lovely job of our extension.

We loved working with Emily. She is thorough, accurate, knowledgeable and collaborative. A true professional. Emily took the time to get to know us and listen to what we wanted to achieve. She understood the space we felt we could create and how to transform it into our forever family home. She worked with us through the concept and drawing phase and creatively found a solution to our upstairs that we hadn't considered. She is thoughtful, realistic and detailed - advising on what is possible and if it isn't, the reasons why, or the cost required to achieve it. Emily helped us get through a difficult planning process, navigating tricky conversations with the powers that be, especially when we were delayed by bat surveys and the ecology process. She has a strong network and understands the process thoroughly - able to advise on timeframes and correct protocol. She recommended to us our builder - the best we've ever worked with and who we will continue to use for any future builds. Considering the quality of her work, time spent and continued support, we felt her prices incredibly fair. Emily is a delight to work with, very patient and reassuring, and we would highly recommend her.