LUSSO

Excellent customer service. We had a small issue with our toilet seat, and Abigail dealt with it quickly and professionally. A replacement was arranged with no hassle at all. We’re still renovating our bathroom and wouldn’t hesitate to order from Lusso Stone again. Highly recommend! ⭐⭐⭐⭐⭐

We are so pleased with our new cement Lusso basin. The taps are beautifully made. Their staff were informative, contacting them was easy with quick replies. A special thank you to Rachael. Highly recommend Lusso.

Lusso Stone is a great company with lovely products. Great customer service and will resolve any issues promptly (special thank you to Abigail).

Highly recommend purchasing with Lusso. Incredible customer service and great quality product.

Lusso have been a brilliant company, quality products and great customer service. Gemma was so helpful and very patient in answering all of my questions. Can't recommend enough.

Wonderful customer service, prompt and professional. Thank you Abi Mitchelle!

Had an issue with vanity unit , Abigail was amazing , dealt with the issue promptly and proffesionally , excellent customer service

I had an excellent experience with Sales and Customer services at Lusso. Abigail from Customer Service is very professional, knowledgeable, and was genuinely helpful throughout the process. Great experience placing orders with the head of sales Mike Whitfield. They both listened carefully to my questions, provided clear and informative answers, and ensured all my concerns were addressed. I really appreciated the outstanding level of customer service and would highly recommend them.

Abi was extremely helpful and professional throughout my warranty claim. She responded promptly, kept me updated, and arranged a replacement without any hassle. Excellent customer service and a credit to Lusso. Thank you!

I would highly recommend Lusso Taps to anyone who is considering a multi tap !After purchasing a Lusso 4 way tap (boiling,Cold,Hot & Filtered Cold in Black I am delighted with with the customer service experience I received from Rachael she ran through and confirmed all the warranty’s the taps come with! Thank you

We have found Lusso products to be stylish and high quality at a reasonable price point. As a regular customer, I have appreciated the excellent after sales service and flexibility and understanding where we have had to amend our orders or make returns.

Quick and helpful response to my request for help with an order. I have found this on previous occasions which encourages one to purchase from Lusso, especially as their products are well designed and fairly priced.