Bathroom Designers & Fitters in United Kingdom

“From the start Ali, and Issak in the office and Mark in the office and on site were approachable, helpful, honest and reassuring. They gave us a great initial design having listened to our brief and were happy to answer our myriad of questions without pressure. They gave us options to choose from for varying budgets and at no point did they push us into spending more than we could. We could be in touch at any point to ask questions and Issak set up a email steam that meant we could all keep track of our conversations and agreements over time which was very useful. Mark visited the site initially and very clearly went through what was possible and laid out the seen and unseen costs… very knowledgeable, professional and helpful… his guidance throughout the whole process was invaluable. Gregor and his team were allocated to do the renovating and they were absolutely excellent… punctual, professional, helpful, tidy, very knowledgeable and very hardworking. They communicated with us and the office team everyday and sought our input where we wanted specific position of things or ideas. Gregor would explain really well how and why things were being done and was clearly very proud of his and his team’s craftsmanship…. which we also very much appreciated! We are absolutely delighted with our bathroom which we have now been luxuriating in for a month… it has made life so much easier and better. The quality and finish are spot on and we are so glad we went with Indesign. Many thanks to the whole team and we would very happily recommend them to anyone! Helen & Debbie”

“Excellent customer service. We had a small issue with our toilet seat, and Abigail dealt with it quickly and professionally. A replacement was arranged with no hassle at all. We’re still renovating our bathroom and wouldn’t hesitate to order from Lusso Stone again. Highly recommend! ⭐⭐⭐⭐⭐”

“Working with the team at Ivan Simpson's has been an absolute pleasure. From our first visit browsing in the store and throughout the whole process. The lovely David visited us on site and handled our whole project from start to finish. In our first design consultation, he listened carefully to what we hoped for and was full of ideas and suggestions. His extensive knowledge and experience helped us achieve our perfect bathroom(s). Nothing was too much trouble, even when we gave him some very challenging timelines! He was always there at the end of the phone with help and advice and kept us up to date with all our delivery times. Thank you so much for all your efforts.”