Bespoke Flooring, Bespoke Rugs, Carpet Fitting, Carpets, Flooring Installation, Carpet Sales, Stair Runners, Hallway Flooring, Free Design Consultations, Bespoke Carpets, Rugs, Hard Flooring, Natural Flooring, Underlay, Laminate Flooring, Wood Flooring
Newcastle upon Tyne, Durham, Sunderland, Northumberland, Alnwick, Alnmouth, Hexham, Barnard Castle, County Durham
Registered Specialist - The Carpet Foundation Best of Houzz Award for Service for 2016, 2017 & 2018
14 Reviews for M.E.H. Company - The Flooring Centre
The installation of the reception room was carried out on 29th November 2011, fully in accordance with the manufacturers’ recommendations, as a stick down installation. ’Very heavy carpets should always be stuck down. Carpets may be fitted over underlay by the double stick method.’ The carpet has been down and performed satisfactorily for 6 years.
The client requested, in November 2017, that the carpet be uplifted to allow access to the sub floor. This was accommodated, despite it being a busy time of year at the date and time required. Approximately two thirds of the room was lifted back to allow access. Due to the stick down installation the fitters did not feel that attempting to re-stick the carpet would prove satisfactory and following a site inspection it was recommended that the uplifted section of carpet be stretch fitted.
Despite the company and manufacturers reassurances that this would not impact on the appearance or performance of the carpet, the client has declined to allow access for the refit to be carried out, insisting that the carpet be fully replaced. We are still fully prepared to call out and carry out the refitting of the carpet if allowed to do so.