Ashford Design and Build Limited

We employed Ashford Design & Build to undertake a pretty substantial renovation on our Victorian property in Bristol. Our experience of working with them has been very positive and we are delighted with the outcome. Mark and Paul’s communication has been top notch as they sent us weekly email updates on what has been done & what was planned for the following week. We also had a WhatsApp group which was helpful as they always responded very quickly. All of their employees & contractors were super friendly and did great quality work. Considering this project commenced during Covid, when staff & materials were in short supply, they managed to stay on top of everything and keep the job on track. Mark and Paul are great guys to work with and have been a joy to deal with. We are incredibly happy with the quality of the work, would definitely use them again, and we highly recommend them.

Mark, Paul and the team did a fantastic job with our full house refurbishment. We are really pleased with the outcome. It was a 12 month project, with every part of the house changed in some capacity. Amongst the many positive attributes was the great communication including weekly email updates (without being prompted), always picked up the phone if we had a query (or returned messages in a timely manner if they were in meetings), polite and easy to deal with, proactive with ideas and suggestions, 'no hanging around' approach, smartly dressed with branded uniform, considerate when it comes to dealing with neighbours and inevitable noise (all of our neighbours even commented on how good they are!!), good time keeping (ie always worked a full day) and a great team that were a pleasure to talk to/meet/deal with. The team really care about the final outcome, and will 'go the extra mile' to ensure that the project is completed to a high standard. Both Mark and Paul work really hard to deliver a quality service - with plenty of help/input along the way. More than just 'builders' Mark was once referred to as Bristols answer to Kevin McCloud!!

Ashford Design and Build are a small, but highly capable and experienced team who were easy to communicate with from the larger building issues to the smaller details. Paul and Mark are very amiable and conscientious and able to troubleshoot at a pinch. Their team are friendly, polite and courteous - always letting us know ahead of time what to expect. As with most old houses, as the works went on, more anomalies were discovered and the team managed to figure out how best to solve the issues whilst also trying to keep costs down. We felt that most decisions were made jointly, so that we were aware of all the processes along the way. As we are quite particular with our style and designs, they managed to be quite accommodating towards our eccentricities!

We employed Mark Ashford Build and Design in 2019 for a first floor and loft renovation. We have been absolutely delighted with the result. All the workmen were tirelessly helpful and considerate and Paul was always on hand to ensure the project was managed smoothly and professionally. We have been thrilled with our new, contemporary living space.

In a nutshell - Outstanding builders. I absolutely cannot fault them. Reliable, friendly, approachable, efficient and eager to please. We had been trying to get work done for some time and eventually decided to start afresh with a Design and Build company. Federica came up with a fabulous innovative design, making optimum use of our limited space. My concerns regarding natural light were allayed and it looks stunning inside and out. Work started in January and the heavens opened. Never mind the weather, they were always there promptly and nothing was too much trouble for them. Ashfords went to great lengths to minimise disruption and keep our living space as clean and dust-free as possible. Paul and his team always try to keep neighbours onside and minimise disruption to others. The communal lane next to my house is so much better than it was before the building work. The sub-contractors that they use are also of the highest calibre. Paul kept us informed of who was turning up and when. Paul is always on hand to chat through any issues and offer his opinion on any aspect of the project. Each week Paul provides a breakdown of what had been achieved and plans for the next week. Work stopped for a while due to Covid but restarted as soon as practicable with appropriate precautions in place. At the end of the project, Ashford’s check that you are absolutely satisfied with the work before the final invoice. Exceptional builders, completely trustworthy and meticulous.

We chose Ashford Design & Build after seeing the quality of their work at a neighbour’s property and getting to know their team, most of whom we would meet most mornings as they arrived promptly to start work. All were very polite and courteous and ensured minimal disruption to surrounding properties while they were on site. Our initial impressions were very high. Our requirements were probably considered small in comparison to other jobs Ashfords take on (updating two rooms into three, including lots of design, electrical and plumbing work) but at no point did we feel we were less of a priority or felt under valued by the team assigned to our job. In fact quite the opposite; we were impressed by just how much of an effort Ashfords made [to make the end result even better than we had imagined] by affording us design advice based on their knowledge and previous experience when, ultimately, their ideas were better than ours. In that respect we genuinely felt Ashford's weren't just another builder but also a design partner on our project who appreciated what we were hoping to achieve and helped us through the mixed emotions generated during the build process. Ultimately you get what you pay for and in that respect we would have no hesitation recommended Ashfords Design & Build to others. They are a professional team with a strong work ethic who take great pride in their work and the high level finish they achieve whilst also respecting the properties they work in to ensure minimal disruption. You really would struggle to find a better team.

Ashford Design and Build proved to be a brilliant choice for the renovation of a flat 500 miles away from where I was living. The experience and knowledge of Mark, Paul and their team were crucial in helping me make choices. No job was too much trouble, whether waiting for deliveries or sending photos of the progress. The quality of work from all the trades was of the highest standard. The whole renovation went smoothly from start to finish. Ashford Design and Build are a professional and friendly company and I highly recommend them.

We hired Ashford Design & Build to knock down an internal wall and chimney to create a large kitchen/breakfast/snug room with bi-folding and patio doors to the garden. The project was completed on time, thanks to Mark's excellent project management. We would definitely recommend Ashford Design & Build - Mark and Paul and their team are friendly, experienced and knowlegeable, and on occasions came up with suggestions that we took on board to improve the design and final finish. As Mark has a strong eye for detail, we consulted him on a number of occasions regarding what would look best, and we found that very helpful.

We used Ashford Design and Build for a single storey side extension that housed a kitchen / diner, utility room, WC and Office. They also organised a new patio, full rewire and renewing / moving the boiler. Overall the experience was a very positive one. Mark and Paul communicated well with everyone involved from the architects and subcontractors through to the neighbours. As Clients we felt that we were fully kept in the loop with what was happening at each stage of the project and any problems that arose were dealt with quickly and efficiently. The only Negative was that the project took longer than anticipated - However that said the work that has been done is of good quality and it was pleasure having Paul, Mark, Sam, Joe and John working in our home.... We kind of miss them now they're gone!

Clean, quick and with great attention to detail. Recommending Mark and the team for quality work. Our project was a small one.. improving our kitchen diner by putting in large bifold doors. This was quickly completed by friendly yet professional work people. A very well organised business.

We used Ashford Design and Build to re-roof our house and to open up and renovate the top floor of our house, including creating space for and installing an en-suite bathroom. Mark, Paul and the team did a wonderful job and were a pleasure to have in our house - friendly, professional and full of ideas. We had no hesitation engaging them to renovate the rest of the house, including a kitchen extension. We look forward to completing that project with them.

Great to see, Ashford Design and Build is using our high quality products in their projects. Their highly professional approach as well as attention to detail makes them create outstanding projects.