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Chichester, London, West Sussex, Battersea, Hampstead, The Chilterns
SBID (Society of British & International Design) Awards 2017 - Finalist Featured in 25 Beautiful Homes Featured in Sussex Life
8 Reviews for Ministry of the Interior
Much of your review surprised me enormously though, given that John, you and I have always got on famously and neither of you ever expressed any dissatisfaction with my work nor that of my contractors.
Firstly, is is absolutely not the case that I would ever say that deadlines and timelines don't matter. I said that I was happy to work around your long holidays. Of course it would be quite extraordinary to not pay the closest attention to these matters, which are paramount.
You will remember that the we refurbished and redesigned almost all the rooms of your large country house, though much of this work was added in by you during the project, hence the fact that the project took longer than had initially been imagined. Clearly, more rooms being refurbished and redecorated added to the costs, and this was made clear to you at every stage of the project, as each item was the subject of requotation in the normal manner.
My paperwork is generated through the software package Xero, which many small businesses use and is immaculate, as you know.
I invoice projects monthly, and my terms are seven days because I have already paid for your FF&E and contractor invoices, and you had approved the expenditure. I think most people would consider seven days sufficient to check an invoice and make payment.
It is absolutely true to say that your London decorator was happy to move down and work seven days a week; I'm sorry that my contractors have families and lives outside their work so tend to have 7:30am to 4:30 pm working hours, five days a week.
My contractors found it difficult to work with you George, but neither I nor they would have been so impolite as to have said so. They understand that renovations can be stressful, which is why I have been on hand 6am to 11pm and 7 days a week throughout this project to ensure that you could raise any concerns at any stage throughout the process which lasted from November 2018 through to to December 2019. You've never raised any concerns. Thank you for your business George and John, and best wishes to you both.