Eco Home Professionals in Newcastle upon Tyne, Tyne & Wear

“From the outset Chris inspired confidence. Initial site visit in 4” of snow and a satnav detour didn’t put him off. Professional throughout. Communication outstanding. A unique and challenging design. Chris rescued us as I’d naively designed and financially committed to manufacture of a complex Glulam structure. Curves, unusual materials, testing terrain all added difficulty. “There will be problems we don’t yet appreciate but we will solve them” was confidence inspiring and he was true to his word. Unfazed and without any formal plans he drew up a comprehensive quotation, design and building schedule. Contrary to many building projects we, by necessity, had to make material and design decisions as the project evolved. Credit to Chris for taking this on, I am eternally grateful. Lots of conversations and shared decisions, with Chris respecting my opinion but also pointing out where things could and should be done differently. A genuine collaboration. Started 3 weeks early! Garry, Alex and Travis were a delight to have on site. Polite, respectful, punctual and hard working, each with their own skill set. Site was spotless throughout despite working through freezing temperatures, gales and eventually a summer heatwave. All sub-contractors, deliveries, plant and equipment co-ordinated without a hitch. If there were any issues, I wasn’t aware of them…..which is how it should be. Workmanship absolutely first rate. Any problems rectified as they arose: frame footing redesign, frame installed misaligned (by frame manufacturer), ancient field drain uncovered, roof rainwater management, and perhaps most challenging a flaw in the frame design with too wide rafters made creating a smooth curve particularly challenging. Chris clearly works to a mantra: if it’s not good enough for my house, it’s not good enough here. The team tolerated with good grace my efforts to muck in and graft. Must be challenging having the client on site everyday and more so wanting to get involved. The project expanded to include a new 95m heavy duty railway sleeper boundary fence, that we designed and installed, relying heavily on Alex’s joinery skills and eye for detail to manage complex changes in gradient. Finished just about on time and on budget…..with time and cost additions for the un-planned fence. Remarkable given the challenging build, the number of design unknowns at the outset, testing ground sub soil (rock!), material indecision and finding and coordinating highly specialist subcontractors…..in particular the statement roof covering. Overall a first rate service from start to finish. Chris and his team pride themselves on providing a high end service not only in the finished product but also in the client experience of the process, the latter a priceless added value. Highly recommended. I’d be very happy to discuss my experience with any potential clients.”

“James was the third architect we had come out to the property, not only did he put us at ease straightaway he came up with numerous ideas and possibilities. We really wanted someone to guide us, he didn’t shoot any of our ideas down he worked with us and opened our eyes to other options. I could not recommend him enough. Our extension would not have happened without him”

“We had a Kitchen Extension, Dining room joined to new Kitchen, Office Utility Space and Under Stairs Toilet work to complete. We were recommend Mountfair from a friend and Shaun came around to look over the plans. He was friendly and really knowledgeable helping us understand the vision both practically and as a final product!! Its a tough time for a family with small children as life is busy enough but working with Shaun made this a lot easier as there was a constant dialogue of timelines and milestones. The trades people used were of the highest quality, friendly and easy to have around our house. I couldn't recommend Mountfair high enough as Shaun was great to work with, always helpful and most importantly contactable when needed.”