The Fireplace Company

Absolutely awful experience with this company. They did not supply specifically what I ordered nor did they fit to my original specification. Six months along from the original installation and almost nine months from placing the order and making payment and the problems which they have caused have still not been resolved. This case has now been referred to Trading Standards, because this company appear unwilling to honor their legal and moral obligations in relation to this case. I would not recommend this company to anyone as I have found them to be untrustworthy and unreliable, a very disappointing experience!

After decades of owning and loving wood burning stoves, our decision 'to go gas' was not lightly taken. The Taunton Fireplace Company made it an easy and painless transition. James and Kirsty Watson offer expert advice tailored to your needs, a good range of products and an excellent installation service. After six weeks our new Gazco fire has proved a great choice for warmth, looks and operation. At first the hand-held remote control seemed like pampering , but as a senior citizens I vow that it beats messing around with kindling and matches and hauling logs. Thank you, TFC!