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3 Houzz Awards
2 Houzz Badges
Contact Info:
Apsley House, Butler's Green Road
Haywards Heath, West Sussex RH16 4AH
United Kingdom
Category:
Combining classic French furniture with playful, progressive design, The French Bedroom Company has revolutionised bedroom styling, with super luxe interiors and accessories that ooze high-octane glamour.
Services Provided
Furniture, Lighting, Bedroom Furniture, French Furniture, Vispring Mattresses, Luxury Furniture
Areas Served
Haywards Heath, London, United Kingdom
Awards
CoolBrands Award Winners, 2012-17. Winner - Best Interiors Company, 2017 from The Good Web Guide. SheerLuxe Award for Best Bed Retailer.
26 Projects for The French Bedroom Company
French Beds
119 photos
French Bed Linen
51 photos
Blankets & Bedspreads
70 photos
Cushions
52 photos
Bedside Tables
80 photos
Dressing Tables
13 photos
Console Table
28 photos
Chest of Drawers
32 photos
Armoires & Wardrobes
23 photos
Trunks & Ottomans
13 photos
Chairs & Armchairs
75 photos
Bedroom Stools & Footstools
23 photos
Write a Review
5 Reviews for The French Bedroom Company
Michael Agostinelli
Relationship
Client
Project Date
Sep 2019
Project Price
£1,000 – £9,999
Terrible experience, they delivered a damaged bed and conveniently decided not to take responsibility. The fabric on the lining was ripped due to the wooden side of the bed being extremely sharp. There is a clear defect on the design of this product and as this was an expensive bed you would have expected them to ensure it was of top quality. Furthermore their policy is outdated conveniently written to favour them rather than customers in case of disputes. I would encourage anyone not to do business with them, products are poor, their quality control process is not existent and customer service dreadful.
12 October, 2019Last modified:24 October, 2019
Comment from The French Bedroom Company:
It's a real shame to read this review. We completely understand your frustration. If we had known you were refurbishing your home we would have happily held onto your items for up to 3 months at no cost to you at all. Unfortunately, your bed was on a building site for a month before any damage was spotted. There is a very real possibility that damage occurred after delivery, and we cannot be held responsible for that. We always ask customers to inspect goods on delivery, and our delivery team take care of all the unwrapping and re-wrapping so any items can be stored safely. This is the service we provide on all deliveries, and it (normally) ensures everybody agrees on the condition of goods. Because of the passing of time, and the works going on in your home, we are sorry that we could not accept responsibility for damage found a month later.
24 October, 2019Last modified:25 October, 2019
Billy J
Relationship
Client
Project Date
May 2018
Project Price
£1,000 – £9,999
My new bedroom furniture was promptly delivered in perfect condition by two very helpful men. The advice I received by phone was excellent, so I am now the proud owner of a wonderful bed.
I have just a few finishing touches to put to my bedroom soon to show off my purchase to its best advantage. Thank you everyone for your help.
5 June, 2018
Te'Neille Yuran
Relationship
Other
Project Date
Jun 2018
Project Price
£1,000 – £9,999
Amazing!!! Fabulous team and service!!! Loved working with you and you will definitely be seeing us again!! Will be telling all of our family and friends!!
2 June, 2018
Christa Van Vuuren
Relationship
Colleague
Project Date
Jan 2018
Project Price
£1,000 – £9,999
Lovely throw, more beautiful than the picture and the customer service was excellent. One of the best companies I've ever had the pleasure to deal with. It has been my third purchase and I will definitely use them again.
Thank you FBC!
1 June, 2018Last modified:1 June, 2018
Tanya O'Callaghan
Relationship
I bought a bed from this company which had defects
Project Date
Jan 2018
Project Price
£1,000 – £9,999
Absolutely dreadful company to deal with. Learn from my mistake and void at all costs. My bed has defects which the company have said I must have done myself even though i paid extra for the white glove service. I have never dealt with such rude and condescending people. It has left me seriously upset. I have never had a bad experience like this before with any other company's and am shocked by their after sales service. Disgusting!
21 May, 2018
Comment from The French Bedroom Company:
We are sad to read this review, as we know that the bed was delivered in perfect condition because a joint inspection was made with our delivery team and we took a signed confirmation from you that it was in perfect condition on delivery. Rattan can become damaged through wear and tear as it’s a more delicate material than solid wood and unfortunately our warranty doesn’t cover wear and tear. We are genuinely sorry that you’re not happy.
1 June, 2018
Commented: Beautiful wall color. Can you share the paint and color.Hi Lawanda,
Thank you for your message,
This beautiful colour is called 'Strong White' by Farrow & Ball.
If there is anything else I can do to help, please feel free to get in touch,
Best wish...
14 July, 2019
Commented: How much is the limed wooden dressing screenGood morning!
I am so sorry to advise that the lovely Limed Wood Dressing Screen has now been discontinued and we do not have any alternative screens available. If there is anything else I can help y...
4 July, 2019
Commented: очень красивая кровать)откуда она?Thank you for your enquiry. You will find all pricing details here: https://www.frenchbedroomcompany.co.uk/provencal-bonaparte-french-bed
24 April, 2019
Commented: Can I order these bedsHi CW,
Thank you so much for getting in touch with us, I’m so pleased to hear that you like our beautiful bedroom furniture and accessories! Our Bonaparte collection is simply stunning.
I am our i...
11 January, 2019
Commented: Please provide measuresHi there,
Many thanks for getting in touch with us and I'm so pleased to hear you like our gorgeous bedroom accessories! The Leaf Motif Console table is so stunning.
The measurements of this piece ...
3 November, 2018
Commented: Can I get this bed here in the U.S.? I want this bed what is the priceThanks so much for getting in touch with us, I'm so pleased to hear you like our gorgeous beds! This beautiful Provencal Sassy bed starts at £1245.00 and we can certainly arrange to ship to you in the...
3 September, 2018
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