Heating Engineers in Johnson County, TX

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Featured Reviews for Heating Engineers in Johnson County, TX

Team Enoch
Heating Engineers in Johnson County, TX
Average rating: 5 out of 5 stars22 January 2021
“Had both my HVAC units replaced and had a great experience. They installed the systems on short notice and on a weekend. They also were much lower than the next closest estimate I received. Would definitely recommend!”
Airwaves Air Conditioning & Heating Inc.
Heating Engineers in Johnson County, TX
Average rating: 4 out of 5 stars5 March 2015
“Service technician was a little under-experienced at replacing heat exchangers on the Payne heating unit that the company originally installed for the previous owner, and even though it was still under the manufacturers warranty, we still paid close to $400 in labor costs-which included close to 45 minutes that the technician was on hold with Carrier to order the replacement part. Luckily their warehouse is fairly close and the part was in stock, but it was almost 3 full days without heat, at barely above freezing temps during the day. And the company was completely unaware of the class action settlement awarding the owners of defective heat exchangers the cost of replacement, including labor reimbursement, so I've been waiting 4 months for my claim to be processed to get money back, which they could have billed directly to the manufacturer. On the positive note: dispatcher was extremely helpful, informative, and offered the full purchase history of our house's HVAC system, including a previous warranty replacement of the entire external A/C unit less than a year after original installation. She went above and beyond when helping us with documentation on the invoice for the labor cost claim. The technician was incredibly polite, professionally mannered, extremely thorough when putting everything back together, making sure the furnace was "tuned up" properly since this was our first full year in the house. And when it came time to pay and we were informed they didn't take American Express, our only way to afford that amount at such short notice, he was surprisingly laid back and understanding and allowed us the time we needed (almost 24 hours) to find a family member to make the payment while we wait for the settlement claim to be paid. Oh, and they did get the tech out to us in less than 8 hours of my request for a service call, during a peak "pre-winter furnace failure season". I might ask more information in advance of a future repair, but i definitely won't hesitate to continue giving them our business.”
No Problem Heating and Air
Heating Engineers in Johnson County, TX
Average rating: 5 out of 5 stars27 February 2019
“We recently had No Problem Heating and Air Conditioning clean our ductwork. The technician was on time, courteous, very informative and made sure everything was back like he found it before he left. He vacuumed up the floor under each vent location. We will definitely call this company again when we have HVAC needs.”
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