Building Conservation, Home Renovation, House Extensions, Loft Conversion, Building services, insurance repairs, painting and decorating, kitchen fitting, bathroom fitting, driveways and patios, loft conversions, refurbishment
Ruislip, London Boroughs of Hillingdon, Harrow, Hounslow, Barnet, Brent, Ealing, Richmond, Twickenham, Brentford South Hertfordshire, Windsor, Sunninghill, Sunningdale, Winkfield
The Federation of Masters Builders Best of Houzz in Service - 2017
-Invoice fully paid – why pay if not happy?
-No contact with our office or myself – phone number and email on the estimate,
invoice, website and on Houzz!
-Complaint filed to FMB over isolating switch located above bathroom door and
door touching radiator - Centre for Effective Dispute Resolution : CEDR got involved
-No response to our emails offering solution – 06/11/2017 and 09/11/2017
-CEDR outcome statement clearly indicated that location of isolating switch is
common practice and if towel rail can’t be moved door stopper can be installed.
-We’ve accepted CEDR outcome statement client didn’t
-Now we get this review, unbelievable!
To all reading this review, we have a large portfolio of jobs with happy customers who recommend our company.
These issues are very common and noticeable within several months after completion of new works.
Generally we deal with such snags after a year to make sure whole building structure completely settled. As time to rectify all snags is now due we would like to arrange necessary repairs within next few weeks. We will contact you this week to discuss most convenient date to undertake these works.