The cottage, first floor
LONDON, Greater London SW184JG
Astrid Interior Design Ltd do provide consultancy, project management, construction with a team according to the requirement of the project, home staging and personal shopping.
3D Rendering, Accessible Design, Basement Design, Bathroom Design, Bedroom Design, Bespoke Bathroom Vanities, Bespoke Bookcases, Bespoke Cabinets, Bespoke Fitted Furniture, Bespoke Furniture, Bespoke Home Bars, Bespoke Kitchen Cabinets, Bespoke Kitchen Pantries, Bespoke Media Units, Bespoke Rugs, Bespoke Shelving, Bespoke Walk-in Wardrobes, Bicycle Storage, Boot Room Design, Conservatory Design & Installation, Decluttering, Dining Room Design, Downsizing, Eco Homes, Feng Shui Decorating, Floor Plans, Furniture Selection, Garage Design, Garage Storage, Home Cinema Design, Home Gym Design & Construction, Home Office Design, Home Staging, House Plans, Interior Design, Interior Styling, Kids' Room Design, Kitchen Design, Kitchen Renovation, Lighting Design, Living Room Design, Made to Measure Blinds, Nursery Design, Pantry Design, Playroom Design, Project Management, Seasonal Decorating Services, Space Planning, Staircase Design, Storage & Wardrobe Design
LONDON, London, Battersea, Putney, Kensington, Chelsea, Hammersmith, Fulham, Richmond, Twickenham, Wimbledon, Kingston upon Thames, uk
Diploma Interior Design (08/2016) Leicester university
We are here clearly in a primary school playground situation, you are not happy by me rejecting your application so you are trying (your best) to get revenge.
As a small company I do not meet a lot of people everyday so when thing are coinciding in day and complain with you even with a fake account I know it was you.
You did post a fake review the 9th of june on houzz reproaching my english skills and saying that I was 35mn late then now you are pretending that wasn't you and that you are a victim because I gave the same treatment that the one you gave me.
I posted reviews regarding how you managed the rejection of your application around the 13th of june so 4 days after your first fake review.
If the 1st review that disappeared wasn't from you how you know about that review? How you know the day it has been posted as we meet after the 5thof june?
Are you checking on my different profil on internet everyday since we meet? That review shows the 11th of june as you post it the 9th.
We agreed to meet Friday last week at 11.30 the night before at 1am over mybuilder . At 9.30 I had a client meeting then rush to meet you at my other client property. Being late is a thing that can happen, I did apologize way prior arriving and again in front of you , and again if that was problematic you should have leave but the reality is everyday we are waiting for people because it is life and when we want a contract we have to play the game even like me as a very small company waiting for builders trapped in traffic is a waste of time I never complained about that over the internet or intend to ruin their reputation .
You saw my client property and instead of acting like every builders does I mean taking notes and dimensions you kept your arms crossed and a pretentious attitude saying how you are amazing and skilled and why we should explode the budget to do things your way.
I have seen 2 other guys for the same project what they were saying what quite close in term of technic , material and cost.
After seeing your catalog with very huge pixelated photo ( are they yours?) I had doubt regarding sending you any renders mostly because you insisted so much. Will you use them and pretend it is your work? Maybe yes maybe not but a garage internal refurbishment where we are keeping the actual structure and add only one partition wall do not need render it only need you doing your job properly and take note on top of the photo that you took.
At the end of the day you are vex and that attitude is just a confirmation that I did a great choice by not giving you the job.
Wish you to learn to accept rejection with way more elegance.
First thing at all, I am a consultant and not a Personal Assistant.
When we signed the agreement right before Christmas (2017) we agreed to start the 8th of January, however during my chrismast holiday I started to render and send you my first ideas and you were extremely happy by the result.
Your project is the refurbishment of a Georgian house ( dining room, kitchen, entrance, living room, bathroom of the first floor) from my guidance we quickly agreed to open the kitchen to the dining room, a pocket door in between the entrance and the new dining room/kitchen open space, the creation of a loo downstairs , keep the structure of the living room but change wall treatment and space planning nd to finish having a bigger bathroom with the loo being open to the bathroom and completely change the space planning.
All of that are the result of my creativity and I made myself very available day , night and week end to discuss every point with you.
I don't want to give personal details of what I observed when I was working closely to your family but one things : it is hard to go fast into the creative part of a project when people keep arguing between them about every aspect of the project.
I never mind and even tried to always make a joke to keep the relaxing atmosphere and make the experience pleasant for both of us.
You said that you wanted to do the building part when the weather would get better around April, I said that i will be off 2 weeks beginning of April but the conception part would be done by then and you both were happy about that.
Suddenly while nothing was completely agree, no all samples received and conception unfinished you decided to sign with a friend builder and to start the 12 of February ( you gave me 10 days to finish the conception part + receive samples+ materials + order everything) my only mistake is that I said that was too short but that I will try anyway to make things ready by then even I have my own schedule and other clients.
Side point: You said when you hired me that you wanted a small company like mine to be sure about my interest into the project, so you shouldn't be surprise that I can only work 20h per day.
As a project manager you should agree as well with me the best time to start as pressuring me is a way to ruin a lifetime project and it is not the way I want to work.
When you decided to buy the kitchen that day I came 1h30 go + 1h0 back for a meeting with your friend builder for things that was clearly state on the lighting plan and floor plan that I provided.
Then I had to come back by 7pm to Wren kitchen to help you choose the kitchen , I left around 10pm!
It wasn't easy but again I wanted to give you the best experience and show my dedication to your project whatever my tiredness.
In the same time you wanted me to keep designing the project + order the material and come to buy or choose material with you around your place (1h30 go + 1h30 back from my place) even we haven't completely agreed about what to choose yet + being on site.
To make things easier your friend builder never wanted to get back to me and while I was managing between your order and your spouse ones you were calling/ WhatsApp video/ WhatsApp call evening even at 10 pm, weekday and week end!
The last thing I couldn't handle was when you ordered me to come to meet you with my car because yours was off to bring you in shops to buy tap , I explained that we had other emergency as you started the building part far earlier and that either you buy and show me through WhatsApp or I do a selection then you validate whatever pleases you.
No you wanted me to come and do personal shopping while actually this is not the way I do work, this is not a part of my contract and that was state clearly into the agreement that we signed.
I sent you an email to explain my point and the reply was explosive, that day I understood that you wanted something from me that wasn't a part of my contract, the best was to leave rather than fighting everyday .
I emailed again point by point according to the agreement why it cannot work this way and again the reply was explosive I cannot force anyone to understand me but I have to protect myself.
Thank you for the lesson now I am less bubbly and stand far earlier when things aren't according to the agreement.
Wish you the best for your beautiful house, wish you the best for you and your family at the end of the day I am sorry that things ended this way but at least the design of the whole house is done except for the bookcase of the living room.
Ps: Random renders to show that yes I did design the most part of the house and by respect of privacy I do not show the before photo of my client as they didn't agree on that.