Heathin Designs

We’d had a few home improvement false starts over the years because we never could quite decide what we wanted. We were happy enough to change and had the resources and contacts we needed but we lacked a shared vision and didn’t know how to achieve one. As a result, our living room needed attention for more than two decades before we finally took the plunge. I don’t know why it hadn’t previously occurred to us to use a designer – perhaps we assumed we couldn’t afford one. But whatever the reason, when we were forced to act because of a damp problem we decided to look into commissioning a proper design for a full makeover. I found Melody on an internet search and was immediately drawn to her e-design concept – where you can save money by choosing a remote service. From the initial contact onwards, Melody was a real pleasure to deal with. She listened carefully to our sketchy ideas, gently prompting us for examples of the colours and styles we like, before coming up with an initial design idea inspired by a Klimt print that we both love. Partly because she never actually visited the room in the flesh, we fully expected to go back and forth with Melody a couple of times before we’d found a design we were happy with but she absolutely nailed it from the outset. From the colour palette to the lighting and soft furnishings, there wasn’t a single thing we wanted to change in her first design. That could have been the end of it – we hadn’t paid for anything beyond the design and one revision – but I think partly because we’d not needed that revision, Melody stuck with us for the entire build, advising on suppliers, giving us the benefit of her trade discount, and adapting plans to suit changing circumstances. I found myself turning to her for advice when we had decisions to make, and she always made herself available and offered really helpful input. The nicest thing is that Melody seemed to share our excitement as the project progressed – she was as impatient as we were to see her lovely design become real. Now the project’s complete and we couldn’t be happier with it. Our living room has been transformed from something slightly shameful to a source of great pride. We absolutely love showing it off and…well, living in it! I’m so pleased we chose Melody for this job. She made what could have been a rather fraught process genuinely exciting and enjoyable. She’s truly excellent at what she does and I’d turn to her again in a heartbeat for future projects.

I hired Mel to work on a room design for one of my spare rooms. I didn't know what to do with the space, and I'd tried everything to make it look stylish and feel more homely. After hiring Mel, she immediately got to know me and my tastes, then sent me a mood board with her ideas. I felt really listened to and loved it immediately. Then, after a few days, she sent me a 2D mockup and a rendering of my room, which was perfect. She even gave me a shopping list so I could add some finishing touches. I immediately changed the room around to match her design, and it's now one of my favourite spaces to relax! I was so pleased, I hired Mel to sort my lounge out for me too. If I ever move, I know who to call!

I love the ideas presented!! Melody really listened to what I was looking for and took it to a level I could not have imagined, but matched my style exactly. She asked great questions and ran with it. It was so easy to work with her and she was right on point. I would highly recommend her!!