Countryside Kitchens

Name: Countryside Kitchens
Address: 3 Church Hill Place, Edinburgh Midlothian EH10 4BE GB, Edinburgh, Scottish Borders, EH10 4BE, United Kingdom
Telephone: 0131 447 9353
Rating: 3

2 Reviews

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About Us

For 40 years Countryside Kitchens have built up an enviable reputation of delivering a truly bespoke handmade kitchen that marries functionality and aesthetics alongside the best possible client experience. Our motto at countryside is ‘if it can be drawn, it can be made’. Any size or shape of furniture can be commissioned, exactly the way you envision. We work with quality woods from sustainable sources. Oak, maple, pine, walnut, beech and our popular hand-painted Shaker range produced from tulip wood. Every Countryside Kitchen is designed and tailor built specifically to our client’s vision, and it’s our mission to bring that vision to life. With our 40 years of experience and end-to-end management from the initial design right through to completed installation, you are in safe hands.

Services Provided

Bespoke Cabinets, Bespoke Kitchen Cabinets, Bespoke Kitchen Pantries, Bespoke Worktops, Boot Room Design, Complete Kitchen Renovation, Design Consultation, Kitchen Design, Outdoor Kitchen Design, Pantry Design, Utility Room Design, Bespoke Cabinet Doors, Bespoke Fitted Furniture, Bespoke Shelving, Cabinet Installation, Cabinet Refacing, Cabinet Refinishing, Cabinet Repair, Electric/Gas Hob Installation, Kitchen Renovation, Outdoor Kitchen Construction, Splashback Installation, Tile Repair, Worktop Installation, Worktop Repair

Areas Served

Edinburgh, Kelso, Scottish Borders, Duns, Chirnside, Swinton, East Lothian, Perth & Kinross

10 Projects

Design ideas for a large contemporary kitchen in Other.

A Large Country Kitchen

Inspiration for a medium sized rural kitchen in Other.

A Country Cottage Kitchen

This is an example of a contemporary kitchen in Other.

Business Details

Business Name

Countryside Kitchens

Phone Number

0131 447 9353

Website

www.countrysidekitchens.co.uk

Address

3 Church Hill Place, Edinburgh Midlothian EH10 4BE GB
Edinburgh, Scottish Borders EH10 4BE
United Kingdom

Typical Job Cost

£25,000 - £ 100,000

Each project is tailored to each individual clients desires and so it is impossible to suggest a typical project cost.

Followers

78 Followers

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Credentials

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2 Reviews for Countryside Kitchens

Karen A

I recently had the unfortunate experience of hiring Countryside to refurbish my kitchen, and I have to say that I am deeply disappointed with their services. From start to finish, my interaction with them left much to be desired, and I regret choosing them for my project. First and foremost, their customer service was abysmal. Trying to get in touch with them was a constant challenge, as my calls and emails often went unanswered for days. When I did manage to reach someone, they were unprofessional and lacked basic knowledge about their own services. Furthermore, the quality of their workmanship was far below my expectations. The backsplash was unevenly installed, the plumbing was faulty, and the fixtures were not properly installed. I had to repeatedly point out these issues, which only resulted in delays and frustration. What was initially promised as a two week job ended up stretching into 2 months of inconvenience and disruption. This disregard for deadlines and failure to manage their time effectively showcased their lack of professionalism. Lastly, their pricing was unreasonably high for the poor quality of work they delivered. It is disappointing to invest a significant amount of money into a project, only to be met with such disappointment. In conclusion, I would strongly advise against using Countryside. Their customer service was lacking, their workmanship was substandard, they failed to meet deadlines, and their pricing was unreasonably high. Save yourself the frustration and look for a more reliable and competent company that will provide the level of service you deserve.

20 July, 2023

Comment from Countryside Kitchens:

Hi Karen,

Thanks for sharing your feedback and we’re sorry to hear about the experience you had with your kitchen.
Over the past 42 years we have installed hundreds of kitchens and have many happy clients as testimonials on our website and reviews on Google confirm. We set very high standards for ourselves and are proud of our business and customer services. As an independent family business our product knowledge from showroom to design to manufacture is expert. Being available to answer all manner of queries in a timely and efficient manner is a big part of our success. If we got this wrong, quite simply we would not be here today!

Addressing directly some of the points you make:

A handmade kitchen takes a lot longer than 2 weeks to complete. https://www.countrysidekitchens.co.uk/the-installation/ gives a detailed explanation of what is involved. We are very clear about this from the outset.

All of our staff are highly experienced and experts in their respective fields. More details are here https://www.countrysidekitchens.co.uk/about-us/ As an accredited expert witness, Jerry Ponder even provides services to the legal system when kitchen installations go wrong.

As a manufacturer of our own cabinets we take our quality very seriously https://www.countrysidekitchens.co.uk/the-workshop/ gives an outline of the manufacturing process. We encourage clients to visit us to see their actual cabinets being made.

A handmade kitchen is not the cheapest solution. When comparing bulk with bespoke it’s worth thinking very carefully about the total cost involved and the cost of ownership. In terms of the investment you are making in your home and your family, over the years your handmade kitchen will return your investment not only in quality of life, but also by adding real value to your home.

As we do not have a client matching your name, we imagine this is a pseudonym. However please feel free to contact us directly to address any outstanding issues you may have.

Best Wishes

Countryside Kitchens

Douglas Gibb Photography

Countryside Kitchens know their business inside out. They have a wonderful range of beautiful products to choose from, which they are ever expanding. Solidity and quality are their watchwords. Their work is always a joy to photograph and write about.

27 January, 2015

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2 Ideabooks

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11 Comments

Commented: Best thing about spring in one wordDaylight!

17 March, 2015 in Design Dilemma

Commented: What's your favourite cuisine?Italian - it has everything from comfort food to healthy filling meals.

9 February, 2015 in Design Dilemma

Commented: what do you think of wood effect tiles ??specialmagiclady those are tiles, not sure if that come across (sorry if didn't my fault!), but they are really effective

4 February, 2015 in Design Dilemma

Commented: Wallpaper ideas for dressing room....If it is a small room you could use Farrow and Ball Wallpaper. Its beautiful and there is lots of choice. all the patterns are on the Farrow and Ball website.

5 January, 2015 in Design Dilemma

Commented: Type color & size of flooring?Hi Christina, Sorry about the delay in getting back to you. The floor is a Havwoods floor, the colour is a light, limed oak. I'm sorry I can't remember the size this kitchen was fitted a long time ago...

22 December, 2014

Commented: This or that - wooden floors or carpet?Rustic wooden oak any day with a rug in front of the fire. Plus if its rustic and an oiled floor you don't need to worry about scratching!

17 December, 2014 in Design Dilemma

Countryside Kitchens