Northgate Kitchens

If only I know what I know now I wouldn’t go anywhere near this company. Issues all the way from day one of install. Was all happy and good when designer came out to measure up. I made it clear that we wanted tiles up to the wall and NOT just to the kick boards. We chose our kitchen was was well over 10k. We didn’t ask for a discount and signed up on the day..... Fitters turn up to remove old kitchen - no skip. Ended up having it all piled up on the drive until the skip arrived the next day. Tiler comes to do the floor. Only to advise us we “don’t have enough tiles, as it’s only mean measured up to the kick boards” I then had to get the extra tiles that were needed to finish the floor Contractors would not turn up when Northgate advised they would do. Would get calls in the morning advising “they be here soon” would then get a call around 3pm advising no one would be coming today. Northgate and tradesmen do not work off same plan. Between the electricians and Northgate they managed to miss out the cables for under cupboard lighting after kitchen had all been plastered so these couldn’t be done as per agreed. Had to have additional sockets fitted on top of cupboards and power on and off from an Alexa. Less than 2 months after the kitchen had been finished 1 of the 8 spot lights stopped work I am now speaking with trading standards

From start to finish of my order the service, patience and support from Northgate Kitchen was exemplary. For me this was a big purchase and parting with this amount of money I wanted to get it right. Northgate Kitchen provided me with insight and extensive knowledge, coupled with there fantastic showroom this reassured me i was making the right choice. I finally ordered my kitchen in July, it was manufactured, delivered and fitted in August. The fitting team were very polite, courteous and carefully working in newly decorated house. The finish kitchen is amazing, exactly what i wanted, high quality with colour coordinated cabinets. I am so happy and would recommend Northgate to anyone who is looking for a new kitchen. Thank you to everyone at Northgate.

I used Northgate Kitchens to design and install my new kitchen. The space was a new extension so I needed inspiration (and patience!) which was given to me at their showroom. Very happy with the finished product and quality.