2 Houzz Badges
21 Lydden Road
London, Greater London SW18 4LT
21 Lydden Road
London, Greater London SW18 4LT
Welcome to Mr Resistor lighting specialists, established in 1968, we offer a wide range of lighting products, controls and electrical components. We also offer a lighting design service, based in our Wandsworth head office our lighting design team can provide a fully independent design and supply service for all your lighting design needs.
Lighting Design, Lighting supplier, Wholesale, Control systems, Lamps and bulbs, Electrical accessories, Extrusions and profiles
Write a Review
5 Reviews for Mr Resistor
I wanted lighting for a 4 bedroom house/ sockets/ switches/ and came away with nothing
I went in to the Wandsworth Showroom Yesterday and the whole experience was very poor. I intended on coming out with 60 downlights. I even said to a chap are you nicer than the previous guy that finally came out to the showroom, can you sell, he replied, "we don't need to sell the products sell themselves. Dreadful salesmen and I should of know from the cold conversation when i rang initially. Really awful experience, and very poor salesmanship....and if you had an ounce of salesmanship you would sell a hell of a lot more.....you do not even deserve 1 star as previously mentioned. A total waste of time and the 2 hour travelling
18 September, 2018
I bought goods from them
I am giving them 1 star as you cannot give zero. The customer service is absolutely terrible………... I bought 2 remote lights switches at the end of April 2017 (price nearly £55.00 each) and installed them in our new kitchen in the May time. At the beginning of February 2018, little black switch dropped out of one of the switches. I photographed the item to prove what had happened and that the stainless case was not at all even scratched. They totally ignored my email. I then sent another email with the same photographs and this also was totally ignored. I called them and eventually got through to a young lady who offered to sell me another switch. I explained that their guarantee & warranty guarantees the quality of the product regarding manufacturing faults that occur during normal use. The lady said that we must have misused the switch and therefore it is not covered. We have only been using the light switch for just under 9 months and you cannot misuse a light switch, it just gets pressed when you put the kitchen light on. The lady then said I must have smashed something against it and that would have broken it. I said that the photos I sent show that the outer case is in perfect condition and it’s just the little black rocker switch that has broken out from the inside. The lady then said that it was wear and tear and that is not covered. I pointed out that their warranty covers faults that occur during normal use. She then that someone must have used it for none normal use. This conversation was getting ridiculous, how can you use a light switch abnormally, you switch a light on and switch it off. The lady said she would see if she could sell me one at a reduced price, but would have to check and call me back. Needless to say, she never called back…… The customer service is terrible, please do not even think of using this company. I paid just under £55.00 for this stainless steel remote controlled light switch and it lasted less than 9 months. I have others in and around the house and 1 that I have had for years and it’s fine, so it must be a manufacturing fault in the switch. However, I am sorry to say they insist I spend another £55.00 and buy a replacement one. Don’t even think of using this company for any of your good. Just think, what happens if it does not work.
19 February, 2018
We've specified Mr Resistor's fittings for quite a few projects, we're really impressed with Russell and the teams technical knowledge and the range of stock they hold.
23 May, 2016
Bought two lights - very helpful, friendly staff. Mega discussion about fitting, suitability and the need for all fittings to be included. Was shocked and disappointed to be told by decorator that not enough transformers included and actual bulbs were the wrong fitting. I told him he must be wrong, because of the in depth discussion I'd had with the 'experts'. He therefore hired an Electrician and purchased new parts - an expense I did not need.
13 April, 2016
Big Bean Construction ltd
Mr Resistor has designed two lighting schemes for us now and both times have performed very well and met our requirements. We used their design service and this made our job so much easier as they are very knowledgable and made great recommendations. We hope to work with them again soon. Highly recommended.
9 March, 2016