Tilers in Borough of Queens, NY

“Really skillful workmen. They have good design ideas, if you need that, and the quality of the work is great. They arrive on time. Prices are reasonable.”

“What an outstanding job! We hired him to update the countertop in our kitchen and the work exceeded our expectations. Chris is easy to work with, excellent and careful with installation, and reasonably priced. While installing our countertop, he encountered a plumbing issue due to an old sink and not only identified it, but also brought in a plumber to fix it quickly. Great to work with someone who can do it all!”

“Excellent selection of products and great customer service. Complementary design advice and guidance for different tile installations. Product looks excellent installed too. A great experience working with them.”

“Initial visit to the Manhasset showroom was a very pleasant experience. Very friendly and helpful sales person--Susan. A lot of well-organized bins of tile.”

“As a designer for high end interiors I find Icestone a fabulous options for a sophisticated beach-y look. The small bits of Mother of Pearl are creating an elegant shimmer amidst the small chards of coloured glass.”

“Had a granite counter top installed Received Great service and work was done quickly and with quality. i am very satisfied and would recommend them to anyone else.”

“Can't say enough about this company. They worked with me to design and build my new beautiful kitchen. From day 1 I was comfortable with their professionalism and availability. Roxanne was very patient with me, although I am very particular. With her suggestions I ended up going with something unexpected and I am in LOVE with my counters. 5 Stars. I've used them for 2 bathroom vanities since and they are stunning as well. I would recommend them to anyone looking for reasonable pricing and outstanding service. Hard to find in this day and age.”

“We recently completed our bathroom renovation in a 1946 building in Jackson Heights. It was a full-scale renovation - we took it right down to the studs. The centerpiece is a deep soaking tub with a marble tub surround and deck that I designed. For marble fabrication, I turned to Empire. Empire had a remnant of just the kind of statuary marble I was looking for at just the size I needed. There was even some leftover that they cut into pieces for my shower niche, thresholds, and window sill. And because it was a remnant from a kitchen they had already finished, they quoted me a really good price. Their installers were excellent. It took them about 4 hours and they were very patient and diligent. (The corner where the double apron meets the deck was a tricky bit that they had to hone on the spot.) Before going to Empire I had read the mixed reviews on yelp - and having worked with them, I think I understand the issues. I would use Empire again. For their great prices and great quality of fabrication and installation. But just be aware that Lucy, the owner, is prickly. She really should not be dealing hands-on with customer service. Anna in the front office is a sweetheart. But in the end, Lucy calls the shots, and she is tough. Two words of caution: Negotiate the exact division of your payment up front. Read the agreement carefully. The industry standard is 1/3 + 1/3 + 1/3 payments. That is, 1/3 up front. 1/3 after inspecting fabrication. 1/3 after installation. But Empire will try to get you for all but a few $ at the second stage, before installation. This happened to me and it felt like swinging in the wind to pay Lucy almost 100% before final installation. My experience turned out okay, but if I had it to do again, I would have made sure it was the standard 1/3 at each phase. The other thing that happened that I would caution about - nearing the end of the installation, one of the installers said he was running out to get something from his truck and asked my contractor for the keys so that he wouldn't have to buzz. My contractor handed them over without thinking. Did you know that if the fabricator has your keys and the job goes sour, Empire is legally still in your apartment and can rip the whole thing out? Yep. So, word to the wise about that. In the end, my renovation turned out great and I would use Empire again.”

“Great service and product for the most affordable price. Management is honest and very helpful. You will fulfill all your home improvements needs at one stop!”

“We use Nemo Tile for almost all our projects! They have quick ship tiles and stone which are beautiful and affordable. We enjoy working with the staff and appreciate the customer service and trade discounts.”