A suite of premium window and door systems, designed and made in Great Britain. We’ve built long-lasting partnerships with our network of highly experienced fabricators and installers who are all ready to assist you in your decision making process.
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1 Review for The Residence Collection
I was drawn in by the Residence 9 advertising team and then referred to an installer
I have had now two sets of FAULTY R9 windows fabricated and fitted neither were made to the brochure specification. In both cases one large window would not meet building regulations safety requirements, fake calculations were supplied by the fabricator to pass building control. Residence 9 do not want to know. All windows have missing components, Other parts used were not from the R9 stable. Most windows bowed in two directions. the second set the workmanship by the fabricator is appalling, the MD of R9 has seen lots of photographs but will not intervene. R9 hooked me into the system with a fantastic brochure, before purchase they were very helpful explaining exactly how the windows would be made, but did not mention that they did not make them or control, how they would be made, they just promote a dream that is not reality, VERY VERY BAD