How Long Does it Take to Get Paid with Online Payments?

Houzz Pro online payments gives you an easy, convenient and secure way to receive payment from your client. When your client pays with online payments via a credit card you can access your money in approximately 2-5 business days.

Online Payment Processing Timeline

1. Your client pays by credit card. 

2. It takes approximately 2-5 business days to transfer the funds to your bank account. Payments are bundled into payouts at the end of the day (UTC time zone) and sent out early in the morning (UTC time zone).

3. The transaction will appear as pending until 5-7 business days have passed and the transaction has cleared. For payments over £100,000, the payment will appear in your bank account after it has been cleared (5-7 business days) to provide additional safety for your payments.

4. Your bank then posts the funds in your account. Most banks do this immediately when they receive the transfer, while other banks can sometimes take a day or so to post the funds.

First Payment Process

In order to protect you from fraud, your first payment may take longer than normal to process, since we validate and review the transaction details. So, for this payment only, it may not post to your bank account for 5-10 business days for credit card transactions. Future payments will follow the schedule listed above.

Online Payment Notifications

When your client pays you through online payments, you’ll get notified via email immediately after the payment has been made. You’ll be notified twice: Once when the payment has been paid and is pending, and once again when the payment has been authorised (once it’s been processed and approved by the issuing bank). 

The email will contain information such as the client’s name, the payment amount, the processing fee, and a link to more details.

You can also always keep track of all your online payments using the online payment filter in the Financial Reports section.

Read these helpful resources to find out more about online payments:

How to Set Up Online Payments

Online Payment Transaction Fee Rates

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