Conestoga Cabinets Quality
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- 12 years ago
- 12 years ago
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Are ikea kitchens good quality?
Comments (24)KEEP YOUR FINGER OFF of IKEA kitchens!!! 1.5 years construction site, 10 vacation days wasted, 4 assembly appointments, 2 planning appointments, 2 surveying appointments, broken electrical appliances, countless emails and telephone calls ... Kitchen still not free of defects, zero service, zero compensation, just trouble !!! I'm moving out of my apartment after just two years - IKEA (https://www.ikea.com/de/de/store/muenchen_eching/) still has not managed to finish the kitchen. I've lived here until the very end in a kitchen construction site with broken, blended worktops, falling out stove, gaps in the cabinets, broken electrical appliances and leaking sinks! In addition, I remain with € 300 uncompensated TV repair costs, because during assembly of the defective stove AND defective oven about 5x the fuse popped out, whereupon the TV mainboard was fried. I was always promised compensation during the 1.5 years until I actually wanted to claim it. For example, the clerk Ms. Sandra H. (customer service IKEA Deutschland GmbH & Co. KG, Eching) offered the option to withdraw from the purchase contract in an email pledged for defect removal costs of € 1,400, i.e. 38% of the purchase price (‘Of course you are also free to withdraw from the complete purchase contract." Email of Sandra H. from 19.09.18). When I wanted to take this a week later, the resignation was again denied ("This is smaller (legally ‘minor’) deviation from the agreed condition, which is why your client has no right of withdrawal and regarding a purchase price reduction , we consider here a reduction of 5% of the purchase price of the kitchen for appropriate.’ Email of Sandra H. from 27.09.18). The € 1,400 costs estimated by IKEA itself for defect removal are suddenly ‘legally minor’?!?! This customer-devaluing attrition strategy from IKEA customer service is absolutely inappropriate! In the meantime I have given up even with a lawyer involved, because I have to hand over the apartment to the new tenant - I have refused the offered 91 € impairment and remain on my kitchen defects and repair costs. I did not mention many annoying details in this summary. Should anyone still want to buy an IKEA kitchen at IKEA, here is my review of the appointment / assembly process, which she/he should plan with: - 11.05.2017 1.surveying appointment at home: normal - 15.05.2017 1.planing apptmt at IKEA: normal - 12.06.2017 1.installation apptmt at home: Planning error (measures copied incorrectly), broken kitchen appliances, broken TV, cabinet gaps, no worktop - 13.06.2017 2.planing apptmt at IKEA: complete replaning due to 40cm length planing error - 28.06.2017 2.installation apptmt: incorrect parts delivery, scratched, incorrectly cut worktop, broken rear wall - 04.07.2017 2.surveying apptmt: new measurement for worktop - 13.11.2017 3.installation apptmt: worktop supplied by 5cm too narrow - 02.06.2018 4.installation apptmt: worktop supplied by 2cm too wide & 2cm too short - about 12 repetitive hotline calls (always longer than 30min) including waiting loop - 10 WASTE HOLIDAYS - 26 Email pure for the coordination of the kitchen installation - 43 Email with IKEA "customer service" for the misclaimed "claim settlement" - 300 € collateral damage - Zero compensation (91 € were offered to me, which I refused)...See MoreWhich quality of kitchen to go for?
Comments (4)Hi Tracey, A really good question, it can be overwhelming out there. My advice is based on my experience, I'm sure you will get differing viewpoints but my advice is based on 30 years in the business so I have seen types of kitchen furniture. If your going to go for a modern look, go to a reputable kitchen company, find something you like the look of, test the doors and drawers and get a feel of the quality. You need laying on doors with a blum hinge. Ideally, the drawers should have an 18mm base with under mounted double extension runners. The carcass will probably by MFC which is very hard wearing. Use a local company so you get good service and back up should you need anything doing in the future. If your going with a traditional look it can be more of an issue. Workshops offer value for money but usually don't have the design flair. (there are exceptions to this rule but this is what I have generally found.) Workshops with showrooms usually have the design skills but you will pay a large premium as their overheads are much higher and the design facility allows them to add a premium. My advice is to have the kitchen designed by a professional designer who can plan the kitchen, do elevations, lighting schemes and artists impressions then use this package of drawings to get quotes from a number of small workshops to ensure you get the best price. This is the specification you should be asking for. Carcasses in plywood with MFC or veneer face. MFC faced ply is more practical and does not need finishing so is more economical. Veneered ply needs finishing so is more expensive, more delicate but looks beautiful. I avoid solid timber carcases, they are very expensive and I have had issues with them warping and splitting. Full frame front edge in hardwood, inner edge beaded. Doors inset into frame with hardwood outer frame and MDF inner panels. Drawers in hardwood, dovetailed with double extension under mounted runners. First quality butt hinges. Get them to make it and spray in a matt white primer, fit it in primed finish. Then get a specialist pinter in to apply the top coats, use Farrow & Ball or Little Green as they do a good grade of paint suitable for furniture application and the colours are based on English heritage. Don't be tempted to mix paint to a similar shade, the quality and tonal value of the pint is very important. Hope that helps, Martin www.angel-martin.com www.3dinteriorillustration.co.uk...See MoreKitchen carcass quality...decisions decisions!
Comments (4)There is not much difference quality wise between carcasses, what makes a good quality unit is the doors and hinges, so this is where best to spend your money. You mentioned you are having your doors bespoke made, so the quality will come from these. Therefore it makes no odds whether you get your carcasses from Ikea or Howdens. Once the units are fitted you won’t notice the thickness of the carcass. I have heard there can be an issue with the backs of Ikea units, a good fitter is likely to know if this would be an issue in your property....See MoreIndigo kitchen cabinet handles
Comments (3)Hi, I have very similar coloured kitchen cabinets and went for an antique brass. You can see more images here https://www.houzz.co.uk/hznb/projects/kitchen-and-dining-space-pj-vj~6337964 I have a stainless steel range, fridge and sink taps. I like to mix the metals - thety don't have to match. If you want more info on handles let me know and I will ask my kitchen fitter. Rgds Vicky...See More- 12 years ago
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