IKEA/Blum hinges
12 years ago
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- 12 years ago
- 12 years ago
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Are ikea kitchens good quality?
Comments (24)KEEP YOUR FINGER OFF of IKEA kitchens!!! 1.5 years construction site, 10 vacation days wasted, 4 assembly appointments, 2 planning appointments, 2 surveying appointments, broken electrical appliances, countless emails and telephone calls ... Kitchen still not free of defects, zero service, zero compensation, just trouble !!! I'm moving out of my apartment after just two years - IKEA (https://www.ikea.com/de/de/store/muenchen_eching/) still has not managed to finish the kitchen. I've lived here until the very end in a kitchen construction site with broken, blended worktops, falling out stove, gaps in the cabinets, broken electrical appliances and leaking sinks! In addition, I remain with € 300 uncompensated TV repair costs, because during assembly of the defective stove AND defective oven about 5x the fuse popped out, whereupon the TV mainboard was fried. I was always promised compensation during the 1.5 years until I actually wanted to claim it. For example, the clerk Ms. Sandra H. (customer service IKEA Deutschland GmbH & Co. KG, Eching) offered the option to withdraw from the purchase contract in an email pledged for defect removal costs of € 1,400, i.e. 38% of the purchase price (‘Of course you are also free to withdraw from the complete purchase contract." Email of Sandra H. from 19.09.18). When I wanted to take this a week later, the resignation was again denied ("This is smaller (legally ‘minor’) deviation from the agreed condition, which is why your client has no right of withdrawal and regarding a purchase price reduction , we consider here a reduction of 5% of the purchase price of the kitchen for appropriate.’ Email of Sandra H. from 27.09.18). The € 1,400 costs estimated by IKEA itself for defect removal are suddenly ‘legally minor’?!?! This customer-devaluing attrition strategy from IKEA customer service is absolutely inappropriate! In the meantime I have given up even with a lawyer involved, because I have to hand over the apartment to the new tenant - I have refused the offered 91 € impairment and remain on my kitchen defects and repair costs. I did not mention many annoying details in this summary. Should anyone still want to buy an IKEA kitchen at IKEA, here is my review of the appointment / assembly process, which she/he should plan with: - 11.05.2017 1.surveying appointment at home: normal - 15.05.2017 1.planing apptmt at IKEA: normal - 12.06.2017 1.installation apptmt at home: Planning error (measures copied incorrectly), broken kitchen appliances, broken TV, cabinet gaps, no worktop - 13.06.2017 2.planing apptmt at IKEA: complete replaning due to 40cm length planing error - 28.06.2017 2.installation apptmt: incorrect parts delivery, scratched, incorrectly cut worktop, broken rear wall - 04.07.2017 2.surveying apptmt: new measurement for worktop - 13.11.2017 3.installation apptmt: worktop supplied by 5cm too narrow - 02.06.2018 4.installation apptmt: worktop supplied by 2cm too wide & 2cm too short - about 12 repetitive hotline calls (always longer than 30min) including waiting loop - 10 WASTE HOLIDAYS - 26 Email pure for the coordination of the kitchen installation - 43 Email with IKEA "customer service" for the misclaimed "claim settlement" - 300 € collateral damage - Zero compensation (91 € were offered to me, which I refused)...See MoreIkea kitchen planner nightmare
Comments (4)don't know if you want to give a bad name to Ikea . that kitchen planning is quite easy. Measure your walls and try to fit the units in these walls in the kitchen planer with side panels too. that will make it easier if you end up with places smaller than a unit but too big for a scribe panel . and despite what others will say,Ikea is damn good. make sure you assembled right all units then when you are certain you didn't missed any part,lose the screws and apply PVA on the joints. . I did that on few kitchens. except the occasional paint crack(expensive kitchens get that too) and hinge readjustments,no unit got self disassembled. all in there right :)...See MoreBlum tip on system
Comments (2)All Blum mechanical products come with a lifetime guarantee so reliability is not an issue! I have tip on hinges and drawers in living room and kitchen and it works brilliantly when I don't want handles...See MoreIkea wardrobe doors - anyone got any nice ideas?
Comments (13)You could ask a timber merchants to cut sheet material to the size of the door - perhaps birch ply which could be stained, varnished or painted. Alternatively, a company with the ability to cut and edge band a finished panel (e.g. Egger) - Cutlist are one company. This option gives you many options. In either of the above, you will need to use a forstner bit to create a hole for the hinges without going through the face of the door the other side....See More- 12 years ago
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