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chrishalana

NXR Range issues - Help!

10 years ago

We've had our NXR range for 3 years now and generally love it for its
performance and simplicity. We have had ongoing issues with the burners,
though, that are now really clouding the experience.

Currently 3 of the 4 burners only work on medium heat and lower, otherwise
they “click” continuously, which I understand to be a safety mechanism
detecting some kind of issue and trying to light the burner, which is already lit.

We had all of the burner assemblies replaced under warranty for the same
issue, but now that we are out of warranty I really don’t want to have to
replace them all again given the ~$250/assembly price I see online for
replacements and the fact that they could all need to replaced again within
another 1-2 years.

I’m looking for some advice from anyone else who has had this issue and
hopefully found a better, more cost effective solution. I’m also curious if anyone knows what is
causing it and whether it may have been addressed in more recent builds of the
ranges. Costco is still selling them, so I can’t imagine they continue to be flawed
in this way – at least I hope not.

At this point I’m trying to lay out all of my options and right now I’m
looking at deciding between ~$1000 to replace all of the burners vs. just returning
the range to Costco before we sink any real money into.

Incidentally, I’ve also replaced the oven igniter myself following
directions I found on this board - which was one of the reasons I went with this range.

Thanks so much for the help!

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