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Design Dilemma
lynnbryson1664

Leaking shower disaster -help

10 years ago
We are currently having an extension built and fairly major renovations to the rest of the house. We decided to get the bathroom done, we had an over batch shower which had a tendency to leak no matter how much sealant was used. The builder said no bother, buy what you want and we will fit it. I'm guessing this is mistake number one. We purchased a low profile slate tray and a sliding door. The plan to have an alcove shower built which would minimise leaks. Both were 1200mm. I had some issues as the builder kept ignoring me when I said the door had to sit on a lip of6mm wide, as per manual. He said don't worry once the floor is in place it will be built up to 6mm. The shower door had a tolerance of 20mm width wise, however before the door was fitted I realised they hadn't allowed for the tile depth and they had to move the wall. This meant the tiles were not touching the tray for 1/2 a wall. Since day of installation it has leaked. The builder is saying it's because we bought the wrong size door with not enough tolerance, so they couldn't tile down to the tray. He also said the lip was an issue. I appreciate the combination might not be right but I'm not a builder and would have expected to be told it was an issue before installation. They have tried many layers of sealant, however no joy. Came back today to have no shower door and lip removed. Ceiling partially down in kitchen. Any ideas how to solve this? I have a £300 shower door which I'm being told is useless and a gap between the shower tray and the hallway you could fit a finger through. Don't want to be fobbed off but want it resolved. 6 weeks in I just want a working shower! Pictures aren't very clear, 1st one is where the lip was removed. 2nd trying to show gap.
We have another month of the build to go , so also don't want to fall out with builders.
Featured Answer
  • PRO
    9 years ago

    Hi there, sorry to hear about the problems you've had. Ashton's have given good advice, and the flex-seals are a good option to reduce your risks of leaks further. I too would be interested to know what tray you used? The quality of trays can vary hugely, and over the years we've narrowed down what we use to a few suppliers we trust. It is not until you come to fit or, indeed, still later that you find that "bargain" was actually an expensive mistake.

    I'd echo mayfly's advice too - by splitting all the elements of your bathroom (different products from different suppliers, different builders/tilers etc), you leave yourself open to escalating problems with everyone blaming everyone else. If you go to a single independent, they'll put together a package based on products and tradesmen they trust, and if anything goes wrong you only have to deal with one company, and they'll normally move heaven and earth to fix it. And their tradesmen & suppliers will move heaven and earth to sort it too - they won't want to risk losing all that repeat trade where they might walk away from a single difficult job. It might look as though the up front price is a little higher than doing it all yourself, but when things go awry you may find it is a false economy.

    I hope you get the problem sorted and good luck with the kitchen too!

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