What you need to remember is on a joint a vein may be split on the pattern, therefore it may not present itself as you wish. I have a light vein on mine but the pattern doesn’t bother me.

Okay, depending on whether this was done by a large company like Wrens or Howdens or a small independant, you must write to the Chief Executive/Managing Director pointing out the poor quality installation, especially considering how much it must have cost. Be polite but firm, send plenty of photos and ask for a refund. Don’t bother with Customer Service or the fitters, as they don’t really have any power. Whenever I have issues with businesses that is what I do and it is always resolved. My most recent one was problems with our bin collections. Ringing got me nowhere so I emailed the Chief Executive of the council. The next day a man from the council was on my doorstep to see what the problem was! He also visited the next 2 weeks to ensure our bins were properly collected. Throughout I was polite. It really isn’t that difficult to complaint. If you go on Martin Lewis’s website www.MoneySavingExpert.com he gives lots of advice on your consumer rights and how to complain.

Thanks, Sarah. I’m sure you’re right. I think it has a white base with grey/black/mirror flecks on the surface giving an overall light grey hue. I just wanted to know how white/grey it looked in the flesh.

We don't recommend bleach or bar keepers friend. I would get a proper quartz cleaner. Classic Quartz sell a kit or you could try making a paste with biological washing powder and water .