It`d be more understandable if you could attach a photo of what it might look like approximately, just not very clear what you mean. I think with such a question you should contact directly to the company, which will do it, but I can tell you something about the countertop. I advise you to choose quartz, as this material is the most durable, it has a great glossy sheen, as you want, it`s resistant to moisture, and since it will be in the bathroom - this is the most important criterion. I have quartz countertops too, bought here Quartz Kitchen Worktops Hull so I know all the benefits of this material firsthand.

White. Honed/leather/satin. What style is the kitchen, house, you? What flooring? Wall color?

Okay, depending on whether this was done by a large company like Wrens or Howdens or a small independant, you must write to the Chief Executive/Managing Director pointing out the poor quality installation, especially considering how much it must have cost. Be polite but firm, send plenty of photos and ask for a refund. Don’t bother with Customer Service or the fitters, as they don’t really have any power. Whenever I have issues with businesses that is what I do and it is always resolved. My most recent one was problems with our bin collections. Ringing got me nowhere so I emailed the Chief Executive of the council. The next day a man from the council was on my doorstep to see what the problem was! He also visited the next 2 weeks to ensure our bins were properly collected. Throughout I was polite. It really isn’t that difficult to complaint. If you go on Martin Lewis’s website www.MoneySavingExpert.com he gives lots of advice on your consumer rights and how to complain.

We don't recommend bleach or bar keepers friend. I would get a proper quartz cleaner. Classic Quartz sell a kit or you could try making a paste with biological washing powder and water .