Bespoke Flooring, Carpets, Floor Refinishing, Floor Sanding, Flooring Installation, Laminate Flooring Installation, Linoleum Flooring Repair, Linoleum Installation, Sub Flooring Installation, Underfloor Heating, Vinyl Flooring Installation, Wood Finishes & Treatment, Wood Floor Polishing, Wood Floor Refinishing, Wood Floor Staining, Carpet Installation, Carpet Sales
London, Islington, Kensington & Chelsea, Fulham, Knightsbridge, Hampstead
Furthermore, those “two different colours of floorboards” were confirmed by the supplier to be within toleration. In spite of this, we then, on the part of our goodwill and that of the supplier, provided a further batch of wood flooring to replace the part with which the customer was unhappy.
It is disappointing, after providing an excellent flooring finish and even replacing an area within toleration free of charge – to see the customer still complains.
An excellent flooring finish has been provided and all other unaddressed elements of the complaint are false.