About Us
Services Provided
Architectural Design, Architectural Drawings, Basement Conversion, Bespoke Home Bars, Building Design, Complete Bathroom Renovation, Complete Kitchen Renovation, Decking Installation, Design Consultation, Floor Plans, Foundations Construction, Garage Building, Home Cinema Design, Home Renovation, House Extensions, Interior Design, Kitchen Design, Lift Installation, Loft Conversion, Loft Restoration, New Home Build, Project Management, Site Planning, Space Planning, Staircase Design, Structural Engineering, Wine Cellar Design, Custom Build Home
Areas Served
Birmingham, West Midlands, Solihull, Coventry, Warwick, Warwickshire, Walsall, Royal Leamington Spa, Sutton Coldfield, Edgbaston, Harborne, Great Barr, Shirley, Tanworth in Arden, Stratford-upon-Avon, Bromsgrove, Meriden, Berkswell, Balsall Common, Hampton in Arden, Henley-in-Arden, Lapworth, Barnt Green, Worcestershire, Droitwich, Worcester, Shrewley, Coleshill, Aston Cantlow, Earlswood, Loxley, Corley, Stoneleigh, Tiddington, Wishaw, Chadwick End, Leek Wootton, Hatton, Alderminster, Bearley, Napton on the Hill, Baginton, Rowington, Fillongley
Awards
2023: Innovative Business of the Year - Signature Awards 2022: Excellence in Real Estate - Signature Awards 2021: SME Business of the Year - Birmingham Business Excellence Awards 2020: Best Local Builder - LABC Awards 2019: Build Project of the Year - NFB Awards
Projects
Business Details
Business Name
ProBuild360
Phone Number
0121 359 8000
Website
Address
1 Phoenix Park, Avenue Rd
Birmingham, West Midlands B7 4NU
United Kingdom
Typical Job Cost
£50,000 - £5 million
Followers
Credentials
ProBuild360 have just completed a full design and refurbishment of our property. We were looking for a Company that could offer a full turn-key solution. Our priority was to find a Company who were interested in delivering a high-end look & feel.Read Full Review
47 Reviews for ProBuild360
Thank you so much for your kind words. We are so pleased to hear that your project went better than expected and we helped you to build your dream home.
Transparency is a core value at ProBuild360, and we're glad the detailed cost breakdown empowered you to manage the budget effectively. Delivering your dream home on budget is a testament to our team's focus and dedication to providing exceptional service.
We are looking forward to sharing your positive feedback with our teams. Your recommendation means the world to us, and we want to express our gratitude for trusting ProBuild360 with your project. If there's anything you need in the future or if you have further feedback, please don't hesitate to reach out.
Wishing you many happy years in your newly transformed home!
All the best,
ProBuild360 Team
Thank you so much for your review.
It is always so rewarding to know that the innovative structure that we are built around delivers the quality service that our clients deserve!
We are so pleased to hear that the coordination across our teams provided a seamless and stress-free journey for you, and that the focus and attention to detail of our teams was reflected in the quality across the project.
We hope you are settled into and happy in your new space. If we can help with anything else, please don't hesitate to get in touch!
The ProBuild360 Team.
Thank you so much for your review and kind words. We are so glad to hear that your 360 journey was positive and that our end-to-end service exceeded your expectations.
Our operation is set up to deliver a truly client-centred experience, with a focus on quality, collaboration and care; we’re glad it delivered! Likewise, our transparent costing system really helps to manage both projects and expectations so we are glad that was useful!
We hope you are settled into your new space and that it feels like the home you’ve always wanted. If we can help with anything else, please get in touch!
The ProBuild360 team.
Problems with this project were evident at the outset. We raised a serious matter before commencing works to the clients Architect, which was that the proposed design was not compliant with current fire regulations (specifically, no means of escape from areas of the home). This matter was passed to the Architect and confirmed, by him, as having been dealt with. Compliance issues then switched from fire regulations to the staircase design and sufficient headroom - which Probuild360 resolved for the Architect. Some months later, a new communication from the Architect confirmed that the breach of fire regulations matter remained unsettled, to the dismay of our client and ourselves.
The relationship broke down when no further payment was forthcoming from the client due to ProBuild360 being held accountable for the non-compliant design carried out by the clients appointed Architect. Despite countless attempts to advise the client that this design is the responsibility of the Architect with the Architect confirming all was in hand, which it wasn’t.
Due to the persistence of the client blaming ProBuild360 for the breach of fire regulations, and the continued lack of payments, it was only when the client appointed a claims surveyor that he was given independent advice that ProBuild360 were not responsible at all for the Architects design that then reasons for non-payment became more “interesting”, “Abuse of a kettle” for example, was a complaint we have never received before, but it will not be forgotten! We note the additional accusations in the review which are frankly fictitious.
After several correspondences with the clients claims surveyor, interestingly, no further responses were received from the surveyor, and we have not heard from him since. He seems to have given up with his client.
Of course, there have been issues on this project, mainly the supplier and installer of the windows, which unfortunately, was outside of our control – due to Covid, 2021 proved a challenging year for a lot of contractors and one of the most affected materials was aluminium, delivery dates of the raw materials were postponed again and again, halting works on site. This problem would have affected any contractor. Alternative products were offered to mitigate the delays but turned down by the client as the aluminium windows were critical to the overall look and feel of the building – which we appreciated. Once the units arrived on site, their installers had a snag list, which they attended to, until we put a pause on any further site visits until the UNPAID account was addressed.
We understand that the Architect in question is no longer at the same practice, and the fire regulation issue remains unattended to.
Had the client not wasted months of everyone’s time in pursuing Probuild360 for a resolution to the architect’s mistake and made the necessary payments which run into thousands of pounds the works flow would not be interrupted and the works all would be complete, and all necessary certification issued.
Unfortunately, these clients have strayed too far from honesty and into the realms of defamation. 10 minutes reading the project correspondence illuminates the true story; with Probuild360 being nothing but honourable, diligent, and professionally responsible to the highest degree.
We regret the client appointed architect’s failings in design and the subsequent failure to provide the client with a solution. However, it is a gross misrepresentation to cast Probuild360 as the villain as the review given is simply not representative of the truth.
We're glad you found the experience less stressful than it could've been. We loved working with you and glad we have still remained on good terms after your first project :)
We wish you and your family the best and look forward to working with you again in the future.
Kind regards
Probuild360
Thank you so much for the review.
We hope you really enjoy the new space.
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ProBuild360 Average rating: 5 out of 5 stars |
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