
About Us
As London's loft conversions specialists, we call on years of experience in the industry to ensure the highest quality work on every project we do. We build different types of lofts and extensions to suit all needs of our customers. We are fully insured and provide a 10 year guarantee to our work! The company is located in East London and covers in and out London.
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Business Details
Business Name
iLoftconversions.ltd
Phone Number
07830 354829
Website
Address
36 Hall Road
Stratford
London, Greater London E15 2BT
United Kingdom
Followers
16 Followers
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Credentials
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Contact iLoftconversions.ltd
We would like to take the time to accurately reflect what has happened on this project to date as we feel the above is an unfair representation of the facts so far. You have hired us back in 2019 to work on your loft conversion, from the begging you have made very difficult to work for our team.
After the project was completed, you have contended us in November 2020 for the double glazing door leak – we responded and that was sorted.
March 2021 – you have made contact regarding light switch (keep in mind this was not under the warranty) we have kindly send the electrician, no charge to you.
June 2021 – Contact was made regarding roof leak and requesting to replace the side window. All was responded and dealt with.
August 2021 – you have requested a meeting – Our project manager and roofer met you at your home address and from then the fun begin. Every time you have called us – we have come and tried to sort the issue; you have never been ignored by us.
Going back to the bathroom leak – we give only one year warranty for the pluming work; it’s a client responsibility to keep the bathroom up to standards and redo the silicon around when required.
You have decided to demolish the bathroom and then requested us to pay you £1536 - which we have paid as we have respected you and didn’t want to create a stressful situation to both parties.
The matt you were talking about, was for the tiling to prevent from cracking.
Roof leak – we have installed scaffolding. We have fixed the roof leak, repaired were required. Please note the lead sometimes can be moved by heavy winds. The pictures you have attached its previous pictures that you have sent to us before repairs was done.
You have been asking to pay you a ridiculous amount of money, if not paid - you have threatened us with legal action. Your solicitor got in touch, and we have responded and agreed to sit down and try to solve this. Our solicitor requested for the third party (professional independent roofer) to inspect the roof, but you didn't agree. So far you have only provided quotes, not an actual invoice.
Unfortunately, we have been subject to aggressive, threatening behaviour throughout the majority of this project despite us trying to find a way of working together for solutions. We have been called all the names you can think off and we never ever responded to you in any way that you have treated us.
The work was caried out and complied by building regulations and British standards. You have received an electrical certificate and building control report and our previous reviews speak louder about our quality and service we provide. We wish you all the best.
Kind regards - ILoft conversions ltd