Bifold Window Installation, Double Glazing, Draught Proofing, Made to Measure Windows, Shutters, Window Installation, Window Repair, Window Replacement, Windows
London, Essex, Surrey, Hertfordshire, Kent, sussex
FENSA, Which? Trusted Trader, GGFi
22 Reviews for Core Sash Windows
We are sorry that your experience could have been better.
You notified us that there were some marks upstairs on the newly painted walls of your home. We agreed that we had been responsible for leaving some of the marks during the installation of your Accoya double glazed windows. There was substantial ongoing works taking place throughout the house at this time with multiple trades on site. We suggested we would fully paint all of the walls upstairs so we could leave you with the best possible finish.
This was carried out to your satisfaction and we also gave you £200 in John Lewis vouchers for the inconvenience of having our painters for additional days on site.
After this you emailed to say that you wanted £1500 compensation before you wrote reviews about us on various sites. We have rectified the issues you brought to our attention. However, we are unable to provide you with any further payments.
We regret that we were unable to completely resolve your complaints but we do appreciate your business. We will of course, honour all guarantees and we will return if you have any issues with our windows in the future.
Yours sincerely, Sean Mac Anbhaird (Director, Core Sash Windows)
Unit 3, Marshgate Business Centre
London E15 2NH