skip to main content
Photos
Photos
Advice
Stories From Houzz
Houzz Discussions
Houzz Research
Sign In
Houzz Logo Print
Explore Discussions
kemrt23

IonGen probe erosion

kemrt23
5 years ago
I have this but over the year only one probe eroded and not the other. Is this a problem with the control panel?
IonGen Probe for the G2 System · More Info

Comment (1)

  • PRO
    Aquascape
    5 years ago
    last modified: 5 years ago

    Hello kemrt23,

    Usually when this occurs there is a water flow issue around the probe and the ions are not able to transfer into the water. Please check your setup and make sure there is adequate water flow around your probe. Depending on how your probe is setup, either in the chamber or placed in a skimmer filter, you may need to make adjustments to your pump, plumbing, or filtration setup. Below I have included a helpful product video.

    If you need additional assistance,
    you can visit our support site to submit a help ticket -
    . You can also speak to
    our knowledgeable and friendly Customer Care Team toll free at

    Sincerely,

    Aquascape Customer Support

Sponsored
More Discussions
Help…dilema I need some ideas
22
Paint, wallpaper feature or painting?
13
Designing 2 walls with different sizes
4
I need help - master en-suite
6
Can I fit a Dishwasher in this space?
4
United Kingdom
Tailor my experience with cookies

Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. By clicking ‘Accept’ I agree to this, as further described in the Houzz Cookie Policy. I can reject non-essential cookies by clicking ‘Manage Preferences’.