Floors of Stone

4.524 Reviews

Review Me

Loughborough, Leicestershire

Showroom Now Open!

4x Best of Houzz winner

Premium Quality Bespoke Tiles and Flooring Solutions | UK

page_type: prop_plus_profile

Floors of Stone has been established since 2007, originally supplying limestone floor tiles to clients of our sister company, deVOL Kitchens. We now offer a wide selection of natural stone and porcelain tiles at highly competitive prices from our dedicated flooring showroom. We have recently added an exclusive collection of handmade tiles to our range, which have been designed and created in our on-site ceramics studio at our Cotes Mill showroom. Our sister company deVOL Kitchens has been established since 1984 and design and make the finest handmade kitchens. deVOL moved to the historic Cotes Mill in 2013 , which is home to their entire kitchen range, as well as antiques, gifts, interior products and our stunning 145m2 flooring showroom. Cotes Mill is a renowned local landmark and now our customers can view everything under one roof whilst taking in the enchanting character of the mill and gardens. The grounds are full of wildlife, with peacocks, guniea fowl, chickens, ducks and swans roaming the grounds, as well as our family of sweet fallow deer. Today, the deVOL group employs over 130 staff locally and have had their kitchens and flooring featured on Grand Designs and within the pages of prestigious magazines such as Elle Deco, Country Living, Ideal Homes and The English Home.

Services Provided

Tiling, Handmade tiles, Natural stone tiles, Porcelain tiles, Limestone tiles, Marble tiles, Travertine tiles, Slate tiles, Sandstone tiles, Floor tiles, Wall tiles, Splashback tiles, wood flooring, Parquet flooring

Areas Served

Loughborough, London, Manchester, Chester, Leicester, Nottingham, Liverpool, Birmingham, Oxford, Cambridge, Cumbria, Newcastle upon Tyne, Kent, Leicestershire, Nottinghamshire, Shropshire, Oxfordshire, Wales, Scotland, England, Jersey, Bristol, Brighton, Southampton, Sheffield, York, Norwich, Peterborough, Exeter, Ipswich, Colchester, HU12

Awards

Finalists in The Tile Association Independent Retailer of the Year Award Nominated in the Amara Interior Blog Awards

41 Projects for Floors of Stone

Leamington Spa Bathroom

Raku Aurora - Cotes Mill Showroom

Cotes, Leicestershire

Pretty Pink Handmade Tiles

The Leicestershire Kitchen in the Forest

14 photos

Load Next 12 Projects

Featured Review

HU-796868226

Relationship

Client

fantastic service from start to finish, from ordering samples to taking delivery of final tiles. Would highly recommend.Read Full Review

Write a Review

24 Reviews for Floors of Stone

4.5|24 reviews

Work Quality

5.0

Communication

5.0

Value

4.5

James Egan

Relationship

Colleague

Good services and quality, the prices are to be checked though!

18 March, 2021

HU-796868226

Relationship

Client

fantastic service from start to finish, from ordering samples to taking delivery of final tiles. Would highly recommend.

23 October, 2020

HU-577891415

Relationship

Received an estimate

Floorsofstone have a fantastic showroom however there prices are twice that available elsewhere for the same product and they charge £250 delivery where others do not charge for delivery. No wonder they can afford such a nice showroom. Don’t be a mug shop around

1 September, 2019

Comment from Floors of Stone:

We're disappointed to read this review, as we try so hard to remain competitive. We conduct a monthly price comparison against our competitors, and we work to tight margins to try and give our customers the very best price from the outset, rather than making massive margins to only offer discount when pushed. We are glad you enjoy your visit to our showroom!

HU-938947589

Relationship

Colleague

I have just had my tiles delivered, they are incredible! Each and every time I made contact from requesting samples, placing the order to aftercare I was so impressed by the polite and professional service I received. I will certainly be placing more orders and directing my clients to you! Thank you for all you have done.

16 June, 2019

Comment from Floors of Stone:

Thank you so much for your kind review! We're so happy we could help with your project and that you love your new tiles!

Jessica

Relationship

Bought products from company

Fantastic service from this company. I placed the order quite late in the day but the company were so helpful in getting them to me on time. We went for the country mix travertine and jasmine grout. The effect is fantastic and really brightened up our living room. Special thanks to Molly for all her help.

5 November, 2018

Comment from Floors of Stone:

Thank you so much for your lovely review! We're so happy you love your new floor, the Country Mix Travertine is a great tile with so much character. We will make sure to pass on your comments to Molly :)

Sophs

Relationship

customer

We bought some wood effect porcelain from Floors of Stone for our new en suite and we are delighted with it! The quality was great, the size was perfect and the colour was exactly what we were looking for. We're also going to be ordering some of the lovely blue handmade tiles for a splashback when we've measured up! I will definitely be using them again for our next flooring project. The free sample service was so helpful as were their lovely sales team.

16 August, 2018

Comment from Floors of Stone:

Thank you for your lovely review, we're so glad you love your new tiles! They look amazing in your new bathroom and the blue tiles will be a wonderful addition.

F S

Relationship

Client

We ordered 70msq of limestone files and paid a lot of money for the tiles. We were told that as long as a refuse lorry could fit up our drive the delivery lorry be able to. However, the delivery lorry refused point blank to come up our drive, even though there was plenty of room. We, and 2 of our builders spent 3 hours lugging tiles up our driveway in the pouring rain, as this was the only option other than to return the order and delay our building works. We paid £250 + VAT for delivery costs and we have been offered £60 discount for the 9 man hours in took to deliver our own tiles! Having spoken to customer services Floors of Stone seem to think that they and the haulage company have done everything they possibly can to rectify this. Surely, a refund of the full delivery fee would be more appropriate. It’s a shame as the product seems good but very poor customer service / satisfaction!

15 August, 2018

Comment from Floors of Stone:

We are sorry to read this review as we do everything we can to explain our delivery procedure before an order is placed. As customers are made aware at the point of order; via the delivery information page on our website; in our customer information pack and in our terms and conditions we only guarantee a kerbside delivery. We send our goods out via a third party haulier who will deliver to the closest accessible point to the property, in many cases this is kerbside. If the property has a smooth, level, hard-standing driveway, the driver may use their discretion to use a pump truck to pull the pallets closer. Unfortunately, in this instance, the property had a driveway which couldn't be accessed by the delivery vehicle nor suitable for a pump truck to be used. At the time of order, our sales team offered to send a smaller 7.5-tonne vehicle and break down the delivery into smaller batches in order to make delivery easier, but this was refused and an 18-tonne vehicle containing all pallets at once was requested.

Floors of Stone were not made aware of any difficulties with delivery until after the drop had been made and tiles moved by the customer, so we could not offer any physical assistance. As the delivery was signed for and deemed successful (at the guaranteed kerbside drop) the partial refund on delivery was offered as a gesture of goodwill.

We're glad you like your new tiles and hope the rest of your project continues smoothly.

Susan Starkey

Relationship

Client

I was desperate for flooring tiles after being let down and was lucky enough to find this place. We arrived to a large spacious showroom , none cluttered and visually attractive. Their selection of tiles of natural stone were lovely, well presented, labelled and the cost for the quality was outstanding. I ordered, was told delivery, which was cheap, would be the next week. All arrived safe and sound and now look amazing. Professional and efficient. Can’t safe kinder words and would definitely recommend them.

10 August, 2018

Comment from Floors of Stone:

Thank you so much for your wonderful review! We're so glad we could help with your project and our showroom helped with your decision. We hope you have many years of enjoyment from your lovely new floor.

K McCulloch

Relationship

Client

Excellent service, by friendly, knowledgeable staff on the end of the phone. We love our stone floors, would definitely recommend!

10 August, 2018

Comment from Floors of Stone:

Thank you so much for your kind review and recommendation. We're so happy you love your new floor!

Susan Jamieson

Relationship

Client

Excellent service - helpful in the shop and at every stage afterwards. Some of the stone arrived broken, but the broken slabs were replaced immediately and without fuss.

10 August, 2018

Comment from Floors of Stone:

Thank you so much for your lovely comments, we're so glad we could help with your project. We hope you love your new floor!

Julie Battern

Relationship

Received an estimate

A beautiful showroom with quaity hign end products. I found the staff very helpful and knowledgable. I had a lot of questions which they went through with me patiently! I will be using their services in the future.

9 August, 2018

Comment from Floors of Stone:

Thank you so much for your lovely review Julie! We're so glad you enjoyed your visit to our showroom and we hope we can be of help on your upcoming project.

Lawrence Tierney

Relationship

I bought tiles from this company

Received a delivery of a pallet of travertine tiles. The quality of the tiles are good however 19 tiles where damaged and signed for appropriately but Floors of Stone will not replace the tiles, their attitude after sales is poor and unhelpful. Thank you Floors of Stone for the replacement tiles.

9 August, 2018Last modified:10 August, 2018

Comment from Floors of Stone:

We are sorry to read this review and that you feel our customer service isn't up to its usual high standard. Whilst we do everything in our power to avoid damages during transit, it can, unfortunately, happen from time to time due to the fragile nature of tiles. A member of our team has sent across an email this morning confirming we are happy to send out replacement tiles, but we are still awaiting confirmation from you on a final count and delivery date.

shaunpayne59

Relationship

Client

Excellent product, excellent service. Just love the look of the travertine tiles. From start to finish the process was seamless.

1 May, 2018

Comment from Floors of Stone:

Thank you so much for your lovely comments! We're thrilled you're so happy with your new floor and we could help with your project.

Laura Davis

Relationship

Client

We now have the most beautiful floors thanks to Floors of Stone! The service was second to none - totally thrilled by what they have converted our room to!

30 November, 2017

Comment from Floors of Stone:

Thank you so much for your kind comments, we're so happy you love your new floor! We'd love to see a picture if you're happy to send us one.

Marie Kelly

Relationship

Client

Really professional and friendly service over the telephone. The tiles I used for my bathroom and kitchen were really good quality and reasonably priced.

17 November, 2017

Comment from Floors of Stone:

Thank you for your review, we're so glad we could help you find the perfect tiles for your project.

Kevin Bruce

Relationship

Client

We used these floor tiles as we were torn between the beauty of wood and the practicality of porcelain tiles in our new kitchen. The final result is fantastic. Our experienced tiler was very impressed with the quality of the tiles (the fact he is Italian and the tiles are Made in Italy may have influenced his opinion a little!). Highly recommended.

16 November, 2017

Comment from Floors of Stone:

We're so glad you love the Aged Oak Porcelain and it's worked well for your project. You just can't beat Italian porcelain! Thank you for your lovely review.

Cawston & Dee

Relationship

Client

I purchased the Reclaimed Oak Porcelain tiles from Floors of Stone for a new open plan kitchen, sitting room and dining room. The client wanted the same flooring to go outside to the patio so it was important that the tiles were not too slippery. In addition they had to work with underfloor heating. The tile was excellent quality - looks fabulous throughout. The process of ordering through Floors of Stone was easy, everyone was helpful, they got samples out to me really quickly. Super efficient delivery too.

16 November, 2017

Comment from Floors of Stone:

Thank you so much for your kind review, the Reclaimed Oak looks gorgeous on that patio!

Relationship

Client

Beautiful quality stones. Everyone comments on how lovely they are. Really nice sheen to them and lovely colours. Our tiler said they were lovely to work with. Wish I could have them all over the house!

5 September, 2017

Comment from Floors of Stone:

Thank you so much for your wonderful review. We are so pleased that we could help you to find the perfect stone for your project! We are sure you will get lots of enjoyment out of your new flooring for years to come.

Robert Bond

Relationship

Client

I decided to make the 2 hour drive to the Loughborough showroom from my home in Hertfordshire and was blown away. I had visited several flooring showrooms locally and had seen the same poor quality porcelain tiles and wanted more for my renovation project. I decided on the Dijon Tumbled for the kitchen and entrance lobby for my restoration of The Old Forge in Herts. The results are simply stunning and could not recommend Floors of Stone and higher. Service, supply and quality of the tiles are remarkable.

23 February, 2017

Comment from Floors of Stone:

Wow! What a stunning home you have created, the Dijon suits it perfectly! Thank you so much for your wonderful review, we're so glad we could help you find something you love for your project.

Katie T

Relationship

Client

I ordered sooooo many samples and eventually settled on Dijon Brushed Limestone which I love. All my samples from FOS came very quickly and the ordering process was very smooth, even when I needed to change the quantity. The delivery was efficient, the stone was all perfect and felt high quality - it seemed a shame to get rid of the few tiles I had leftover. My kitchen has just been finished and I love it, especially the floor. Now I just have to work out how to take care of it so its still perfect in years to come.

10 December, 2016Last modified:10 December, 2016

Comment from Floors of Stone:

Thank you so much for your lovely review! Your kitchen is absolutely beautiful, the Dijon works so well with the colours you've chosen for your cabinets. If you need any advice about cleaning and maintenance, please don't hesitate to get in contact with a member of our team and we'll be more than happy to advise on the best way to clean your stone.
We hope you get lots of enjoyment out of your beautiful new kitchen.

sarahfreethy

Relationship

Client

We used Floors Of Stone hand finished Antiqued Ash limestone in our recent renovation project and we're thrilled with the results - the stone has so much character and warmth, it feels fitting for a historical building.

11 November, 2016

Comment from Floors of Stone:

Thank you so much for your wonderful review, your house is so beautiful!

mml70

Relationship

Client

Floors of Stone have been very helpful in the selection and ordering of our wood effect stone flooring. The product is very high quality and was reasonably priced compared to other more local companies.

25 October, 2016

Comment from Floors of Stone:

Thank you so much for your lovely review, so glad you love your new floor.

mariosp87

Relationship

Client

We decided upon the Umbrian Limestone product from Floors of Stone after extensively searching for a suitable product for our rustic style farmhouse kitchen - we were looking for a traditional flagstone look without the price tag. We were so happy with the result that when we then renovated our garden the natural selection was to use the same stone for the patio area, which also has a rustic but more Mediteranean feel to it. The result is an extension of the interior feel/design of the house into the exterior space. Dealing with Floors of Stone has been excellent throught, from initial supply of samples through to order, delivery and dealing with a few after sales enquiries. Would not hesitate to recommend!

22 October, 2016

Comment from Floors of Stone:

Thank you so much for your wonderful review. The photos you sent through are gorgeous!

cpmit

Relationship

Bought from this company

We ordered some Worn Grey Limestone from Floors of Stone and absolutely love it! We are local so visited their beautiful showroom (well worth the visit, there's so much to see!) and were guided round the whole showroom and advised on what would suit our project. After narrowing our choice down, we were given free samples to take home and make our final choice. The delivery was made within a few days and was well packaged with not a single tile broken. We love the tiles and have received lots of compliments. I would recommend this company.

13 October, 2016

Comment from Floors of Stone:

Thank you so much for your kind review. We're so happy you love your new floor!

128 Comments

Commented: which flooring?Hi Isabelle, The design and finish of porcelain tiles have come such a long way in recent years, so you can now get some very convincing tiles that are very difficult to distinguish whether they're ...

22 January, 2020

Commented: What is the cabinet colorIt is 'Mushroom' from our sister company deVOL Kitchens

19 September, 2019

Commented: Engineered wooden flooringHi Caroline, I can't see your picture, unfortunately, but perhaps something in our Planks & Parquet range may be suitable? https://www.floorsofstone.com/our-tile-range/planks-parquet If not, s...

29 April, 2019

Commented: Size of backsplash tilesHello, these tiles are 200x60x10mm. Our wonderful ceramicist Hannah designed them so that they'd work brilliantly as a herringbone pattern! You can find more information and see more images on our web...

11 March, 2019

Commented: PurchaseHello Rachel, These are our beautiful Indian Peacock Blue Handmade tiles, which are all made to order by our talented ceramicist in our on-site studio. You can see them on our website here: https:...

22 December, 2018

Commented: where I can buy tiles like these in the UK?Thank you ED! Porcelain backed marble is becoming much more popular, especially with architects and specifiers. The porcelain back with marble veneer means the tiles are much lighter than a solid mar...

25 August, 2018 in Design Dilemma

United Kingdom

Tailor my experience using cookies

By continuing to browse this site or use this app, I agree the Houzz group may use cookies and similar technologies to improve its products and services, serve me relevant content and to personalise my experience. Learn more.

Floors of Stone

Services Provided

Areas Served

Awards

Find Flooring and Carpet Fitters to Help Get the Job Done

Read Reviews from Loughborough Homeowners Like You

Easily Contact Trusted Flooring and Carpet Fitters

Carpet & Flooring near Shepshed

Professional Categories in Shepshed

Related Services