Design and Build Companies in Loretto, ON

“Hi. I am a realestate agent & love selling beautiful homes. Andrea - the owner of ADM just re-modeled a listing of mine - I am telling you it went from dated to fabulous in a couple of weeks! She & her team did a wonderful job & are so easy to deal with. I have had the house on the market 1 day & already have a very interested buyer & several showings booked. The house was on the market for 6 months with another realestate company & they got no offers. Andrea also re-did the kitchen & living room of a friend of mine & it too went from 1950's drab to fab - my friend is now contracting to do the rest of the house. Another friend of mine has had her redo the whole upstairs and loves it. I also recently visited a home Andrea did for the annual Pickering College Xmas tour - I was really impressed - she did a make-over of the whole house & it showed marvelously! And she also recently showed me a huge house she has been doing over the years as the owners change with the times & this house was unbelievable - the crown mouldings, the kitchen, the hand-painted murals - all very impressive. I also sold Andrea a beautiful Frank Lloyd Wright style home that was a bank repo & in agonizing condition - you should see what she's done for this home. I can't recommend her enough - if you need anything done - ADM is your team. Call me if you need any more info - Marla Lewis - www.lewisandlewis.ca”

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“We had a great experience with Carol Ann. She was patient as we considered our options and professional throughout the process. There were a couple of small issues that came up during installation (as they often do) but she swiftly resolved them to our satisfaction. Now we are talking with her about doing our office windows.”

“Exceptional Service and Quality of workmanship; design with vision I didn’t expect or had myself - on time completion of my renovation and in budget. Would not hesitate to use Reikon again and, actually, just committed to another reno with Reikon. I stress quite a bit about these things but not with Reikon - I can relax with them on top of the job. Highly recommend - perhaps “advise” would be a better way to say it.”

“Very professional. Great quality. Always easy to reach and answer my questions. Made me feel very comfortable and made the process easy and fast”

“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”

“I’ve worked with many project managers in my line of work and Frank Serratore stands out as one of the best. He is results-oriented, organized, patient, and excels at managing the complexity and the many moving parts of a large renovation project. He was meticulous in his attention to quality and detail and we often looked to him for ideas and perspective at various decision points during the project. He has built professional and loyal relationships with many clients, designers, suppliers and trades. We feel very fortunate to have worked with Bower Luxury Builds. Frank delivered a high-quality renovation on time and within budget.”

“We employed New Concept to redo two bathrooms and a laundry room while we were away on a trip Their work and work ethics were excellent We received daily updates on the work preformed each day If there was questions they were immediately answered On our return we found the workmanship of a very high standard Totally would recommend this company to anyone that asks”

“I highly recommend Dawn Designs Studio! Gagan and his team did an excellent job providing us with A+ service with quality work and on budget. The entire work process was very efficient and well organized. Their response time was quick and were really reliable. Great team, service, price, and results. Extremely happy!”

“Cera Stone completed two bathrooms and a laundry room for me. I found them to be professional, excellent workmanship and they completed the projects according to the agreed schedule. For sure I will hire them again for my next project Fatima”