Fireplace Repair Professionals in South San Francisco, CA

“From the start of getting a Fireplace picked out and then having it Installed. Everything and everyone was Top notch. Unbelievable with the service and Install. Highly recommend Nova Fireplace!!!”

“We bought our fireplace (a gas insert) for our new home, a 1952 house in Sausalito, 3 years ago. So glad the showroom manager advised us to get the blower option with our unit. We have a big open floor plan with living room, kitchen and dining room. The fireplace is sufficient to warm up the space and provide a cozy atmosphere. We love it. The installation technician was fast and clean. He made certain. we felt confident about operating our unit before leaving. Last week, the remote control stopped working and had to be replaced .. We stopped by the store and they had one in stock. Sync’ing the remote to the unit was very simple. And we appreciated the follow up call from Brian to confirm that all was well. The folks at London Chimney, showroom and service, are very professional. Our experience with them has been very positive.”

“we were very happy to use them. they reply back to you in timely matter and can offer varieties of product out there”

“These people were great to us, handled every step of installation professionally. We’ve had our fireplace over 5 years now and they have joyfully walked me verbally through changing batteries and setting. When our gas line (installed by another company) feeding the fireplace sprung a leak they responded quickly to my call to resolve the issue. The warranty is great - and If I need it, I believe they’ll stand by it. I would buy from them again.”

“We love working with London. They are professional and every team from accounting to shipping is a pleasure to work with. They do everything by the book, and makes sure what needs to get done gets done. Great company!”

“Excellent service! Always prompt and respectful of your home. The gas fireplace we had installed is beautiful. I can't recommend Ryan and The Intimate Flame higher. Wouldn't go anywhere else.”